UP2STEPReviews of up2step.com

4.3365 reviews
Clothing & Underwear
1201 Orange Street, Suite 600, Wilmingto, Delaware

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UP2STEP

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About UP2STEP

Online fashion shoes store

UP2STEP (up2step.com) has 365 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.

Also known as: up2step.com
Website: up2step.com
Category: Clothing & Underwear
Location: Wilmingto, Delaware
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 93% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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UP2STEP reviews

365 approved reviews, newest moderated first

AR
Feb 14, 2024
Blue suede boots (love)
Was looking for blue suede boots and finally found them after years of searching. They are gorgeous, comfortable and made of good quality. I had to size down 1 size. Extremely happy with my purchase that I will order another color. Love my boots!
Response from UP2STEPFeb 28, 2024
Hello, Thanks for posting the great review. We always offer good product & service to satisfy customer's expectation. Any future question, please don't hesitate to contact with us. Have a great day! Best, Up2Step
MRSBUSAYOOLUWOGA
Feb 12, 2024
Good customer service
I bought a wrong shoe size and was given a new pair at no cost. Good customer service service. Definitely will buy again.
Response from UP2STEPFeb 28, 2024
Hello, Glad to hear from your pleasant shopping experience here. We are so fortunate to have members like you who continuously admire our services. Have a great day! Best, Up2Step
Khan R.
Feb 3, 2024
Good great service
Good great service
Response from UP2STEPFeb 5, 2024
Hi Khan, Glad to hear from your pleasant shopping experience here. We are so fortunate to have members like you who continuously admire our services. Have a great day! Best, Up2Step
JEA
Jan 31, 2024
Really nice shoes
Really nice shoes. The delivery is a bit slow but there were no problems receiving them and they looked great for my wedding.
Response from UP2STEPFeb 1, 2024
Hi JEA, Thanks for your positive feedback. We will try our best to satisfy each customer's requirement. Any future question, please contact with us as you wish. Thanks again! Best, Up2Step
Julia L.
Jan 31, 2024
Love the shoes I bought
Love the shoes I bought. I will definitely buy them in the other colours.
Response from UP2STEPFeb 1, 2024
Hi Julia, Thank you for your lovely feedback! Glad to hear that our product meets your expectations. Thanks for your understanding and we will improve our service. Best regards, Up2Step
Iulia
Jan 31, 2024
Very good company and quality of the…
Very good company and quality of the products Very satisfied 😃
Response from UP2STEPFeb 1, 2024
Hi Iulia, Thanks for taking time for the review. We are so fortunate to have members like you who continuously admire our products and services. Any future questions, please don't hesitate to contact with us. Thanks again! Best regards, Up2Step
Katrina G.
Jan 29, 2024
Great fashions,Low Prices
Great fashions,Low Prices , Plus customer Service
Response from UP2STEPFeb 1, 2024
Hi Katrina, Glad to hear from your pleasant shopping experience here. We are so fortunate to have members like you who continuously admire our products and services. Have a great day! Best, Up2Step
Robert M.
Jan 26, 2024
They corrected the issue at no expense.
I bought a pair of boots for my girlfriend as a gift for Christmas. I happened to get the wrong size. We reached out through email about the situation and up2step was able to correct the problem. They sent a pair with the rite size and my girlfriend and I were so grateful for there understanding. They went above and beyond for us. The quality of material and craftsmanship of the boots were solid. We will definitely shop here again. Thank you so much to the staff at up2step. Great work. We are very satisfied
Response from UP2STEPFeb 1, 2024
Hi Robert, Thanks for posting the great feedback. We always offer good product & service to satisfy customer's expectation. Any future question, please don't hesitate to contact with us. Have a great day! Best, Up2Step

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About UP2STEP

About these reviews

More in Clothing & Underwear, Delaware

Tuneink

giftsvibe.com

Radiant Art

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UP2STEP reviews

Blue suede boots (love)

Good customer service

Good great service

Really nice shoes

Love the shoes I bought

Very good company and quality of the…

Great fashions,Low Prices

They corrected the issue at no expense.