Juanita S.
Absolutely love the commercial
Absolutely love the commercial! Service is good but company is slow in paying claims.
UnitedHealthcare is dedicated to helping people nationwide live healthier lives by simplifying the health care experience, meeting consumer health and wellness needs, and sustaining trusted relationships with care providers. The company offers the full...
UnitedHealthcare (unitedhealthcare.com) has 187 customer reviews on Five Star Index, with an average rating of 1.2 out of 5.
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Juanita S.
Absolutely love the commercial! Service is good but company is slow in paying claims.
None of your damned B.
My pulmonologist prescribed oxygen for nocturnal hypoxia, but UH denied it, requiring a second sleep study. While I can understand that, my low oxygen is in the danger zone, where I can die in my sleep. If they cared, they would at LEAST allow the 02 in the interim, until the further tests are done. Careless, irresponsible and despicable!
Ben L.
First off, they won't approve a 90 day supply of a daily thyroid med I've been taking for 14 years. Then the person told me to tell the pharmacy to use an override code to give me multiple 30 day supplies. The pharmacist told me that's insurance fraud. Good times. Then I find out my $7500 deductible is $7500 for AT LEAST TWO PEOPLE, so in reality it's a $15000 deductible but no only that, in reality it could be as much as $28000 since I have a family of four. If we all had expenses totaling $7000 and none of us ever hit the $7500, insurance won't kick in. Wow. That wasn't in the brochure or marketing.
Danell E.
This time??????…l
Jerome
All United Health Care Insurances employees are very truly CRACKHEAD drugs users like Meths, Rocks, and Cocaines. I can guarantee you. I can promise you. All United Health Care Insurances employees will use everyone’s moneys to spend the drugs to smoke for high and high !!! That exactly what they want !!!!!
Cherrie G.
I am so frustrated with this company. I had a lab drawn, same day, and same time and two of the seven things they were looking for were not reimbursed. I have now spent 1 hr. and 11 minutes on the phone with United. Supervisors name was Maria. They said they can send it for review and it will take 30 to 60 days to have an answer. DO NOT SIGN UP FOR UNITED HEALTHCARE!!
Srric
What a bunch of useless do nothings! Customer service is clearly in India or Indonesia. You will always get them first and must request English speaking reps. Then when you get them, they do absolutely nothing in regard to your inquiries. It is a vicious circle of non responsive incompetents that say they will call you back or email you and as soon as they are off the phone, you are forgotten. This is the most worthless company possible.
David S.
As provider to several thousand United customers I can tell you the way they are so profitable is by not paying providers. They find any way possible to audit and deny claims for medical supplies ordered by patients doctors and supported by medical documentation. They continually violate Medicare advantage guidelines which are supposed to mirror traditional Medicare. Amazing how CMS,OIG,DOJ don't investigate this company and hold their executives responsible. I guess when you pay enough lobbyists and contribute to politicians you can perpetrate fraudulent practices.