UnitedHealthcareReviews of unitedhealthcare.com

nathan on the phone when i called United healthcare about a bill was extremely kind, professional, did great reaching out and communicating with the doctors office who billed and gave me his info if another bill or any confusion arised. Great communicator, very kind & efficient, cared! 10/10!

WOW! My advocate had the most respect I had ever seen. Handled everything with Walgreens to cover two NRT's and no question about it. Thanks for reading! Btw, get prescriptions for NRT, or steroids for inflammation for breathing issues, like me at Myuhc.com by Chat With A Doc in Minutes, in your account, schedule rides or call for possibly same day, or next day transport to get meds and others. Plus all other virtual care appointments! -Y T B

Wonderful Representative in United Healthcare Medicare Advantage Plan. My husband spoke with Ali who is a United Healthcare Representative through the UHC direct call center for our plan. We needed information on the UCard Balance Benefit Program. Ali was patient, kind, knowledgeable, and answered all of our questions and got us on board to the benefit program. He explained exactly how it worked and set our plan in motion. He is a exceptional representative for this company and deserves the highest review.

I have worked for UnitedHealthcare and I now am a Medicare rep who advises folks to select UHC if it's appropriate, and although I don't have UHC today I had it a year ago. UHC is a very good company. When claims are not paid there is a reason. The reason could be that they screwed up, or the reason could be that the provider or billing person screwed up. It is a complex business run by codes. Following Covid, there is also a slew of new people working in provider offices ... and I can tell you that if some of them need to provide additional documentation it's like it's the end of the world. Like getting a mortgage, the people need what they need to do their job, and if a morrtgage underwriter does not get what he/she needs you are not getting a mortgage, and if a computer does not get appropriate info to pay a claim, your claim will not be paid. I can't tell you how many times I am called in to help process a claim, and the reasons for not processing are usually valid and varied. There are very well run offices that have no problem, and there are providers who pay their employees crap money and they get crap employees. My claims have usually been paid, but I know what the system needs to do the job. There is no broad brush where ANY health insurance company decides they're not paying claims. That is why your state health insurance authorities exist. I've been treated for assorted things and my bills were well covered by UHC. Providers are not always right, and it's the AMA who helped make a mess of our Health Care Delivery system.

outstanding service

I had the opportunity to finish my sign up with Steven Anderson in Kansas. He was so kind and enthusiastic. You would have though he was paid $150.00 an hour. Which he should. If everyone I talk to on the phone that, of course I don't know, would be that friendly; that should be the pay for that job. He deserves special recognition, a raise, and maternity leave. His wife had surgery!! Good job hiring him. Sincerely, Diane M. Lange

Good evening to everyone that work for the UnitedHealthcare Health Insurance Cusyomer Center.I do hope that all of yous are doing ok smile.Also I do hope that all of yous will have a very wonderful day on Monday and yes to all enjoy yourself off of work for the very very nice weekend ok smile.In ending I want to tell all of yous that your very wonderful Staff Agent nams Iris was very very Professional Helpful and yes very very Caring when I called in today to get a price check on a New Med that I am going to start taking to better my health fuctioning etc.Last of all top I must tell all of yous that Iris is a very very Positive Role Model for all young and old workers in what I call the very busy Working World ok smile.Finally Iris has very very very Excellent Communication Skills and yes knows and love her job very very much ok smile.Now last of all Iris is always such a very very Positive Representative for the very very very very very wonderful company name UnitedHealthcare that she works for day in and day out ok smile and from me to you Iris have a very very Happy and Progess New Year and may you always have mamy more to come take care. Sincerely, Morris W Conway Jr