UnitedHealthcareReviews of unitedhealthcare.com

TERRIBLE website. There is an issue every time I log on. It was giving me fits so I called them. Finally got a hold of a CSR, but she was having issues with the site too. Sometimes I can't even log in.

WORST DESIGNED WEBSITE ON THE INTERNET. ARDUOUS AT BEST. TOO MUCH DATA SO THE PROCESS TAKES FOREVER TO MOVE THROUGH AND GET TO WHERE YOU WANT TO GO if you're luck that is.....OTC IS A JOKE SINCE THEY NEVER LET YOU KNOW UNTIL CHECKOUT WHEN PRODUCTS ARE OUT OF STOCK.....WORST PAYMENTS ON CLAIMS AND MOST OF THE BILLS ARE NEVER PAID VIA MEDICARE....THEY JUST EXPECT THE CLIENTS TO PAY FOR SERVICES RENDERED......IT'S A TOTAL RIP OFF FOR MEDICARE.....WE'RE LUCKY IF A BARE MINIMUM IS PAID. NO WONDER INSURANCE COMPANIES ARE SO RICH OFF THE BACKS OF PAYING CLIENT.

The member website is USELESS There is NO WAY to shop and pay for OTC products. The Spending Allowance is a scam Their online forms for grievances doesn't work. Will not accept the Group Number. Calling for assistance is futile. 1st of all given a non-English speaking person who is rude (always, not just one time) Always have been transferred to multiple departments, with NO ASSISTANCE from ANYONE. Refusal to pay for included services What a scam operation

Worst insurance provider - Ucard is a joke - tried to use it to buy a fitbit ... nope -- a digital scale ... nope -- a blood pressure cuff ... nope ... Piece of garbage - just like the company ;-( Spent over one hour on the phone today with 6 different UHC people -- god what a f**ked up org I will be finding a new provider!

The mileage reimbursement program through Modivcare is a nightmare of compliance by design. They have created a claims process that no client can comply with. Pre authorization trip numbers. Travel check in and out through the phone app and a signature form that has to be scanned and emailed or faxed to the claims department. Then drivers receive partial payment over several payments through a third party debit card. Trip numbers and payments cannot be accounted for because this information is withheld by design. You receive payment and you have no idea what trip you are being paid for. United Health Care should come with a warning ⚠️ Caveat Emptor.

Well you can't get on the app on the phone to do the rewards that sucks I am going to delete the app I change my number and I call them and gave my new number and now I can't you the app they need to do away with the app I call them and they say they can't help fix the problem why are they there if they can't fix the problem they need replace with computers just like everything else is

Uhc Healthy Benefits card . First I have to reset my new password everytime I try to check the balance. Second I can no longer use the app because they only have our home phone number and say the info which is correctly entered cannot confirm identity to add cellphone so we can use the app in store.3rd customer support is a joke . I used to be able to log in and order from home but the app kept trying to make us pay cash extra like the card didnt have enough tocover the cost i would delete items to lower the cost and the app would add more cash to the ammount we had to pay. They have some serious issues with this service and I really feel bad for any senior citizens who try to use this garbage.

I still can't get my prescription after a month and a half of fighting. It's the same prescription I've been on for 20 years. They don't want to pay for anything. Everything is a wild goose chase. There are no one phone call fixes it's weeks of back and forth, it's hell. This company is not even a real company, or at least they seem like they're not. Money you spend on doctor's visits doesn't count towards your deductible, I'm actually considering just not having health insurance because this is just stealing money for me every month