UnitedHealthcareReviews of unitedhealthcare.com

This company is the worst, they refuse to cover a weightloss medication needed badly. My doctor submitted all the paperwork for the appeal only to have it denied for lack of information I will be looking for another insurance company soon

United healthcare has the runaround technique to an art. MULTIPLE calls,filing a claim( hard work), not hearing back from them, calling back and being told they LOST the claim. Refiling the claim, not being notified, call, call call and after a 30 minute call, told that the provider was out of network. WHY weren’t we told that on the front end?? Runaround, runaround. It’s no wonder they have a high net worth. They just DENY most of the claims. I’m passing this along to everyone I can.

For 2026, you have to have a qualifying health problem to continue using your Medicare OTC benefits for healthy food. This is not United’s fault. But what they do about it IS their fault. There is a complicated 3-step process involving phone calls and doctor’s contact info and a verification letter. I can do all this. But what about the people 1. Who don’t know about this and/or 2. can’t do this? Medicare is for old people. I think most old people can’t navigate this. I no longer like United. Should I change? Maybe yes. What they are doing is inhumane.

I thought this company was good but going down everyday!They take away some benefits and expect you to deal with it. Alot of their so called coverage isn't worth having UHC!!!

As a business owner and consumer, United Health Care is the absolute worst company for customer service, problem solving and communication I've ever dealt with in 40 years. Their systems don't work, they deny necessary claims for months on end and can't even be consistent on renewals. This company needs to be put out of business. Hopefully, Trump and the Republicans can create a health care system which basically eliminates them entirely. The stock has appropriately lost billions in value.

United Healthcare is absolute garbage as a consumer. They will deny any benefit they have offered you until you fight tooth and nail for it. Itis the exact example of why the USA pays too much for health care. It puts the onus of actually getting compensated for health care on the end consumer, who is not an expert in the details of the legalize of claims. It refuses blatantly valid claims and needs. It is not interested in the health of its users, only its shareholders, and the benefits it receives as a corporation. It needs to die the same horrific death it has imposed on hundreds of thousands of iots subscribers.

Biggest SCAM!!!! Wouldn’t let me redeem my rewards then gives no warning I am losing them and they say oh not my fault. They said not our job to tell you. Nothing like a stupid insurance company scamming for thousands more. USE anyone else. They have awful coverage anyways.

Horrible outsourced customer service. Nobody knows anything, they cant transfer you to a US representative and you can barely understand them either because their accent is so thick or they just dont speak clearly. After 6 calls asking how I submit all of the documentation for medical POA for my Mother, they send me an EFT form (electronic funds transfer). Honestly, what are their hiring requirements, a pulse? unbelievable.