UnitedHealthcareReviews of unitedhealthcare.com

The motto of UHC Customer Service seems to be "Lets wear them down until they give up". I have been in contact with them for over a month concerning their billing - which was erroneous. Everytime I believe it is resolved, it is not (which I find out if I make an effort). They repeatedly refuse to pu anything in writing. Total nightmare.

One hand does not know what the other is doing, Always disconnected after call and not allowed to do survey. Constant "Urgent" robocalls that finally tell me after 10 minutes all my prescriptions all filled and no information needed. Tired to complain today which led to transfer after transfer with "Not my job, let me transfer you to someone else who will say the same. Constant junk calls, emails and texts all day long to the point of harassment. Now the drug I do need they keep losing prescription over and over again. Terrible company whose statement is: UnitedHealthcare is dedicated to helping people nationwide live healthier lives by simplifying the health care experience (BS), meeting consumer health(BS) and wellness needs, and sustaining trusted relationships with care providers(BS). My doctors all seem to hate dealing with this company.

The negative reviews are true. United Health Care will deny needed medical surgeries/procedures even after several appeals. Please do not choose United Health Care if you value your health. The solid 1 star review should be all you need to know.

Did not receive my new U Card at the beginning of the year. I was told I could download the one online. It doesn't work and now it takes 14 days to get a new one that might or might not work. Tried using the OTC online but their selection of products is so small as to be ridiculous. Now I will have to spend my own money because their online system does not work. That's one way to keep me from using my benefits.

They are refusing to approve the refilling of 2 prescriptions that I have been taking for several months for Congestive Heart Failure. I was in the hospital 3 times last year for related issues prior to starting these medications which have helped to improve my overall health. One of them is even on their list of 'approved' medications. They are wanting me to try a 'trial drug' and another prescription that I have already taken before without any affect.

Extensive hold times, dropped calls. Denied claims that should be covered. Doctors that are in network and then when claims are made, UHC says they are out of network. One of the worst companies I have ever dealt with. This is becoming the norm in this country.

The most incompetent insurance company in USA. I don’t believe in killing people because UHC rips you off but I understand why now after finding out the CEO’s salary was 10 million a year while they constantly reject claims. They are all liars, con artists. I literally hate anybody who works there.

I would rather die than have United Healthcare coverage. Honestly, United Healthcare would prefer the same. Greedy and disgusting, United Healthcare is a disgrace and only cares about taking people’s hard earned money. What a scam.