united-rent-a-car.comReviews of united-rent-a-car.com

J'ai loué plusieurs fois chez eux. Je dois dire que tout se passe bien. Même quand il y a un petit souci, on les contacte aux numéros indiqués sur le contrat et c'est résolu rapidement. Ça se passe simplement avec eux et ils sont là au besoin. Personnel amical (ouvrir une relation cordiale). Dernièrement, avec Majid, disponible, concerné, présent pour répondre et apporter une solution. Normal que je fasse ce commentaire après plusieurs expériences.

🚨 SCAM ALERT! 🚨 My €1,000 Deposit Has Still Not Been Refunded I would strongly advise anyone considering renting from United Rent a Car to proceed with extreme caution. I rented a vehicle and returned it on 2 July 2026 and paid a €1,000 security deposit. The car was returned on time, in good condition, with no damage, fines, or outstanding charges. After the rental ended, I repeatedly contacted the company regarding my deposit. Initially, they kept assuring me that the refund would be processed within 21 business days, so I patiently waited as instructed. However, that deadline has long passed, and my €1,000 has still not been returned. What is even more concerning is that the company has now stopped responding to my calls and messages altogether. Despite multiple attempts to get an update, I have received no clear explanation, no refund date, and no resolution. It has now been more than a month since I returned the vehicle, and I am still waiting for my money. Based on my experience, this behavior raises serious concerns. If you rent from this company, be aware that you may face significant difficulties getting your deposit back.

⭐️☆☆☆☆ Terrible Experience – Avoid Rent a Car UNITED at Agadir Airport! Unfortunately I cannot upload pictures. so there are in the Google maps review. If you are thinking about renting a car from **Rent a Car UNITED** (also operating under **Drivo / Movis**) at Agadir Airport, **do yourself a favor and book with someone else.** This was hands-down the worst car rental experience I have ever had. No Real Office & Chaotic Pick-up There is no actual office inside or outside the terminal—just a worn-down van parked in the lot where you're left guessing whether it's even part of the company. To make matters worse, the contact number printed on the van **does not work on WhatsApp**. Since I didn't have a local SIM yet, I literally had to roam around the airport asking strangers to let me borrow their phone just to call them. When someone finally showed up, they had no uniforms and were wearing flip-flops—extremely unprofessional. On top of that, I had to pay out of my own pocket just to exit the parking lot! Unsafe, Dirty, and Defective Vehicles * **First Car:** Bald tires, filthy inside and out, almost empty on gas, broken AC, and glowing warning lights on the dashboard (**"Défaut moteur"** / Engine fault and **"Défaut Airbag"**). Completely unsafe to drive, so I refused it. * **Second Car:** Barely an upgrade. Still filthy, windshield looked like it hadn't been washed in months, interior stank strongly of cigarette smoke, and it also had a nearly empty fuel tank. To top it all off, they placed an absurd **€1,400 hold on my credit card** for vehicles in such atrocious condition. Nightmare Return & Hidden Fees Returning the vehicle was just as disorganized. There was nobody at the parking lot to receive the car. Once again, I had to ask strangers to make a local call on my behalf. The whole drop-off process took over **45 minutes**. When the representative finally arrived, they hit me with an **undisclosed €10 "cleaning fee"**—despite the fact that the car was handed to me in terrible shape in the first place! Unsafe cars, hidden fees, zero customer service, non-existent offices, and total disorganization. **Do not waste your money or jeopardize your safety with this company.**

Worst experience. Avoid this company. We returned the car in mint condition and it’s been more than 45 days still don’t receive our refund. They don’t answer calls or messages. Big time fraudsters. Please avoid this company.

Really friendly people good car good price

Bon rapport qualité prix,réactif dès le 1er appel. Je n'ai eu aucun soucis avec le véhicule malgré tous les kilomètres parcourus. Très correctes, un ami avait oublié sa cb dans sa location , ils l'ont rappelé pour le prévenir et lui rendre. Pleinement satisfait.

Ce jour 27/07/2026 je viens de déposer la voiture à l’aéroport et tout s’est bien passé! Merci à Madjid qui a été très réactif et très sympathique. Je les recommande ( très sérieux et tarifs très intéressant) à bientôt j’espère !

In Athene, grote Albanese oplichters! Rijbewijs zou niet geldig zijn, creditcard geblokkeerd, vergelijkbare auto is er een van het kerkhof! SCHANDALIG! Huren hier nooit meer!