Edie
The items never arrived and I was told…
The items never arrived and I was told a replacement order would be sent by 2 day express. When I received the confirmation it showed a standard delivery time and although I was told I would not be charged shipping because it was a replacement order, the shipping charge was on there. I was so frustrated I told them to cancel the order (it was done just 2 hours earlier) and they told me they couldn't do it on the phone.
Response from Uncommon GoodsNov 9, 2020
Hi Edie -- We are so sorry to hear this. We'd be happy to look further into this and assist you. Please send us your order details and we'll go from there. Email us at: [email protected]. We look forward to hearing from you. Stay safe and have a good evening.




