Chuck E.
Uncommonly Awful!
I called to cancel an order shortly after placing it online. I never received an email confirmation with an order number which means there is no way for them to find me in their system. In today's state of the art in online merchandising, they can't find me on name, phone number, address...nothing. I was finally told the order was cancelled and that I would receive an email confirmation and refund the next day. Neither happened. I called back today (a little over a week later) and again was told they couldn't find me in their system. However, at one time they found me and charged my card $681.49, which they now refuse to refund! This company is scary-awful. I now have to place complaints with my credit card company and paypal in the hope of unwinding this transaction. STAY AWAY FROM THIS COMPANY!
Response from Uncommon GoodsDec 11, 2017
Dear Chuck, We're so sorry for causing you any frustration. We can confirm that you have been credited in full. Please let us know if there's anything else we can do for you!




