Uncommon GoodsReviews of uncommongoods.com

Purchased a gift with “expedited” shipping, which said 1-2 business days. In actuality it is 1-2 business days after they contract the production, which was 2 weeks after purchasing. This is a drop ship company with deceiving practices. Do not trust.

From the discription in the catalog, l did not realize that the wine bag needed to be removed from the box to use the wooden boxwine dispenser. Therefore, l tried fitting the box into the wooden structure, which just didn't work. l wrote a scathing review to which Allison graciously replied explaining the logistics. The bag must be removed from the cardboard box to be inserted into the dispenser. lt is more difficult to drain the last 1/4th, but it works. Allison offered to let me return it if l wished. The wooden structure is well made and attractive so l resend my one star review and am keeping it. Vesta Harmanphiel

I paid extra for guaranteed Saturday delivery so a gift would arrive in time for my sister's birthday. It didn't show up. When I contacted support, I was told the order had shipped and would arrive by Monday, along with a $44.39 refund for the trouble. Monday came and went, still nothing. This whole thing put me in a real lurch. I followed up the next day and a second rep admitted the item, a birth month flower scarf, was actually out of stock and backordered until September. This was never communicated to me. It showed as in stock when I placed the order. I had already told my sister the gift would arrive that day, so I ended up feeling genuinely embarrassed and let down. To make it worse, the refund I'd been promised didn't match what was actually issued ($34.39 instead of $44.39). It took another round of back and forth to get the difference corrected, and I ended up with a $10 promo code converted into a refund rather than what I was originally told I'd receive. Honestly, for everything that went wrong, the total refund felt piddling. Given a missed birthday and three separate mistakes on their end, I expected something closer to 50% off, not a token gesture. I was told the remaining items would ship the next morning and arrive by Wednesday. As of now there's still no sign of a shipment moving in time to make that date either. The support reps were polite, but the information was wrong at every step: wrong stock status, wrong delivery date, wrong refund amount, and now a second delivery promise that looks like it won't hold either. I missed my sister's birthday because of it. If you're ordering something time sensitive, paying for expedited shipping here doesn't guarantee anything.

Loved my eagles candle

Began spamming my email and I've had no interaction and have not done any business with them. Edit: After communicating with their support team, they do appear to be a reputable vendor that takes their customer requests seriously. They've assisted me in removing my information and I've increased my review here to three stars. It seems they had a bulk addition to their email solicitation database recently with no understanding of how those addresses were added. Mine was included when I don't believe I had any previously business relationship with them. If this vendor can get back to me with a better understanding of how this occurred then I will happily increase my rating.

I have been waiting since June 18th for a book that was over $150 Canadian. I bought it based on the delivery timeframe provided. Only AFTER they took my money, did I receive an email saying they are having 'troubles' with the delivery dates provided by their system for international orders. The new timeframe given was Monday July 6 - July 9th however my tracking shows that my item hasn't even been dispatched yet!! This is a complete scam. I have lost the cost of the sports book that I purchased and don't even believe that I will actually receive it. I would NOT recommend ordering from here.

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I purchased a vase from them. It was poor quality, wouldn't be an issue; except they added a 'free trial' of their perks membership. The free trial lasted two weeks, then they charged most of the annual fee to continue. The annual renewal continues (currently at $25 US) until you call and cancel something that you never agreed to start.