Miranda A.
United HealthCare is a criminal enterprise
United HealthCare is a criminal organization. They pretend they have not received my appeal letter, which I have now mailed 3 times. The last one I sent as a certified letter and have proof that it was delivered. Their customer service is useless and it is some call center with people with indian accents who have no ability to do anything useful. I've been told just to mail it again and to call back when there's a supervisor even though the supervisors also have not helped. They do not allow me to submit the appeal another way. This is a crime. I have submitted a complaint to my state's department of insurance about this injustice. Regarding they actual claim, the UCR amounts (usual customary and reasonable) were grossly underestimated. This is a criminal enterprise and they know what they're doing.

