UnitedHealthcareReviews of uhc.com

The company could be a lot better. But our customer service provider MR. ANDREW helped us on February 6 and did everything he could, even calling our doctors office himself to update our insurance information.

I would give a zero if possible. These are our tax dollars. These middlemen burden our Healthcare system with cost and add no value. We need to get back to patient and physician.NOT 1$ ON MIDDLEMEN

call centers should be in the US!!! I cant understand what these people are saying.

United healthcare are crooks plain and simple. Government needs to shutdown this sham of a company.

I disliked the fact that I was told I was not going to have a prescription copay. This was before January 1st it was in October of 25. Then come January 1st I end up having a copay for prescriptions because their rules change due to the government they said. Also I was supposed to be able to use all of the university hospital systems but then when it came to get blood work I had to go to LabCorp. They said this changed January 1st also. All I can say is they got me hook line and sinker and it irritates me that before January 1st 26 all these good things we're going to happen but then come January they blame government changes and I have to pay copays and have to have lab work done at LabCorp now not with any university health system. This upsets me very much also what upsets me is the fact that we were forced by the Texas department of human Services to choose a Medicare advantage plan and we had only three choices. So in essence we were forced to have to choose or they were going to choose for us whether we liked it or not.

Worse insurance to get stuck with having Cancer that I could imagine. I can’t imagine any other company being worse. OTC amount has changed multiple times dropping of course. Customer service is rude and hangs up on customers. The phone app doesn’t work so every month I have to call in my OTC that steadily shrinking.. Customer service representative threatened to hang up cause I complained about being transferred 5 times and asked if we could get to the order process.. It is so annoying to have to call each month.. they are so unhelpful and absolutely nasty. I’ve been hung up on and transferred and this happens every single month. This insurance company has made my Cancer journey hell

This is by far THE WORST OF THE WORST when it comes to health insurance companies. How are they going to deny a claim from the advice of a paper pusher who sits behind a desk, has never spoken to me, doesn't know what I look like, yet wants to make a medical decision about me from a couple of sentences on a piece of paper? Then they want to stop covering medication you've been on for over 2 years with no warning at all. Well, I guess they don't expect people to appeal their decisions. I am appealing each and every one of them. Doctors write scripts for a reason. How are you going to tell me I don't need it or deserve a healthy life??

Terrible experience with them nobody knew anything. No Returned calls when I would call for something. Talk to several people everyone would tell me something different. I can't really find anything good to say every experience was terrible.