UnitedHealthcareReviews of uhc.com

In my experience, UnitedHealthcare has been the worst insurance provider, especially when compared to Aetna. The customer service experience has been extremely disappointing. Representatives are often rude and unhelpful, even when callers are simply seeking clarity about coverage or billing. It is unclear how management oversees or addresses these ongoing customer service issues, but the lack of empathy and support is very frustrating—especially for people who rely on insurance during stressful situations. To make matters worse, I was charged nearly $200 at a CVS MinuteClinic, despite actively paying for UnitedHealthcare coverage. For middle‑class families who already struggle with rising healthcare costs, this feels unfair and discouraging. Overall, UnitedHealthcare appears to be completely business‑oriented rather than customer‑oriented. The high out‑of‑pocket costs, lack of transparency, and poor customer service make it very difficult to recommend this insurance to anyone who values reliable and compassionate healthcare support.

I would give a negative 1 million if I could. Spoke to 8 people today including my doctor Just to get a prescription filled that I already have with my old insurance. Never had anything like this in my life. They suck!

if i could give 0 stars i would - i have not been able to find a doctor within 20 miles who will take a new patients who accept united healht care insurance - this insurance company is terrible - do not use them if you want coverge - they should,be put out of business

New to United Health this year and already regretting this choice. My wife's annual dental exam was incorrectly paid as a vision claim and we received a check for only $10. Also, her actual vision exam and subsequent glasses were denied "due to previous vision claim "which was mistakenly coded by UHC. Now we receive a letter stating they are in contract disputes with the largest provider network in our community and may not be available by June 1. It seems like their contracts should coincide with our contracts so we are not left hanging mid-year.

DICTATORSHIP !!! Why do you want to Push Seniors to buy items in BULK we are NOT Costco, using our quarterly Allowance in our UHC Benefits. Bunch of DISHONEST people are running the show, DEPRIVING us of our own Benefits. Hope the Federal Agencies wake up !!!

UHC rips off its customers. Look at the $25 OTC credit for 3 months. UHC does not tell customers that they have this credit, does not tell them when the credit is expiring via email, text or regular mail. Most customers don't know they have this credit, nor are even able to access the internet to order. UHC makes millions, I would say billions of dollars from cheating members like this.

Don't waste your time signing up for United Healthcare. The agents seem nice enough but the company as a whole is a waste of time. First I was told that I was approved and to wait for my permanent ID card (10 days maximum). When I called several times after the 10 days, nobody seemed to know what was going on. Then I was finally told my application was pending. Now, more than three weeks after the policy was supposed to go into effect I received a letter of denial. I will NEVER waste my time on another poorly run and poorly managed "company" with inept employees again. I'll just keep my standard Medicare and hope for the best.

The rep mislead me when I signed up for this plan, I was told that uhc paid up to 4000. on dentures but when I went to the dentist I found out they only cover 50% on dentures. What's worse when I called UHC I couldn't even speak to anyone in the USA. I won't be using this next year. Don't know how ya'll get away with falsely advertising the plans.