Thalia A.
Incredible service, incredible company
I was transferred to TwentyEight health from Simple Health earlier last year. I was hesitant at first, mostly because Simple Health was so great to work with, and I was worried the switch would cause delays with my prescription. However, the service I've received from TwentyEight has been nothing short of incredible. My emails receive immediate responses, my questions are answered in a timely fashion, and my script was never delayed through the transition. Anytime I experience issues with my health insurance (my job changes its health plan every year for some reason) twenty eight pulls through and notifies me almost immediately. They let me know exactly what the problem is, and tells me how to fix it to avoid delays. Their service is incredible and I won't ever switch online care providers. I've recommended them to friends several times, and will continue to do so.
Response from Twentyeight HealthJul 24, 2024
Hi Thalia, We are so happy to hear your experience has been great so far! If you have any questions or concerns, please don't hesitate to contact us by email at [email protected] or by text at 929-352-0060 - we are happy to help! We look forward to serving you in the future! Sincerely, Danielle (she/her)