The Wellness CompanyReviews of twc.health

I am two orders behind. They have charged my charge card, but I have been waiting a month for the first order, 2 weeks for the second one. And they say nothing has been sent to the pharmacy. I’m looking elswhere

My order shipped quickly. I emailed customer support for some questions and they replied quickly as well.

Look closely at what they’re selling. Overpriced meds you can buy anytime anywhere. Typical American marketing that should be illegal!

Forty seven days after placing an order for the Medical Emergency Kit, I have still not received it. I questioned the status of the order after about three weeks and they told me I needed to have a on-line medical consultation with their provider. I did that about a week after receiving that notification. The "consultation" consisted of one question; "did I have any liver issues?" I said no and they said they would proceed with the order. I do get a quick response from their customer service each time I ask about the order status. First they said it was shipped. Then a week later they said it was delayed. I do not think they have any intention of filling the order. I plan on cancelling it and requesting funds be returned to my credit card.

After using the so-called “McCullough protocol” based on its advertised claims, but it does not deliver any real benefits. As a customer, I feel misled and that my money was wasted.

Worst customer experience ever!! Humiliating practitioner was so very rude, cold, condescending. Price for meds unbelieveably high. They dealt with the concerns a i had in a very poor, actually non-caring manner. I was truly shocked and disheartened by the whole experiene and $600 price tag. I hope to never again have to deal with this company! That Dr. McCullough would found such a horrible company is beyond me. Customer service is overseas. It astonishes me that those who complain about the current system don't do one lick better!

If we could give ZERO stars to THE WELLNESS COMPANY we would. We ordered/paid for one kit in Fall of 2024 and received it in reasonable amount of time. HOWEVER, we order a second kit May 2025 and paid $249. To this day Feb 14, 2026 have never received the kit we ordered in May of 2025. We have called and emailed numerous times--they say they will take care of it and NEVER do. DO NOT EVER ORDER ANYTHING FROM THIS COMPANY !

I have had a rough time with drs have diagnosed as long haul COVID, MS, sarcoidosis. The Wellness company has been a lifesaver when I have been at my sickest.