The Wellness CompanyReviews of twc.health

The Wellness Company has been a blessing to me and my family for sometime now. We will continue to use their products for as long as they stay available.

company scams people dont trust.

I highly recommend the "Wellness Company." The Doctors, and staff are compassionate, and in a time when things were uncertain they gave the public access to lifesaving medical kits. The vitamin and minerals are good quality and I trust them over anyone else. They are prompt in solving issues. I've never had an issue and I will continue using they products.

I would recommend paying close attention to Dr. Pinsky and Dr. McCullough. These two are real doctors not the pharma owned pushers. I made a purchase recently and the CS is excellent.

Do not do business with this company. I ordered one of their skin creams online for $200. The ordering process was very easy. I called customer service after not receiving the product for 2 weeks. They notified me that I couldn't get the cream until one of their doctors had a virtual consult with me. I followed their instructions and requested an appointment with the assigned doctor. After several attempts and multiple emails and no answer back from the doctor I reached out to customer service. It was as if I was in some sort of time warp. Every time I called a customer service rep would tell me a different story of why the doctor would not return my emails or set up an appointment. I purchased the cream in October 2025 and it has been four months going back and forth with customer service. After the first couple of months I told them I wanted a refund and they said it was not possible because 30 days had expired. I told them it was not my fault because the doctor would not return my calls. Then yestereday February 11, 2026 I received an email that my account was refunded minus $50 for the doctor's consultation which I never had, and if I had then they would have sent me my skin cream. This company has exhibits deceiving marketing by not disclosing that its products require a doctor's prescription before any product can be received.

Recently I purchased 2 of the Drops for weight loss. I when the second shipment came I contacted wellness co. To return for a refund. I hadn’t even opened to box from them. And told them so. They refused to let me return the product. I will never purchase from them again. I paid $500 for one month. Frustrating customer….. Rose Olson

They keep dunning me for payment for a subscription which was cancelled. They even email me to reassure me that it has been cancelled, but it just keeps going, day after day, at two in the morning, texts and emails, asking me to update my credit card because payment was declined. They're great at emailing BS apologies, but that's all you get from them: BS!

had some issues and I have to say the company needs badly to be absolutely clear about when and if they have a product available as well as when it is a subscription both on screen and on the receipt! Also one of my orders took what seemed a very long time to arrive, however there was a small notice that might be the case (small) better to make it CLEAR and normal size. SEEMS like there are some miscommunication issues here that if dealt with would greatly enhance customer satisfaction!!! One order required a call from a Dr. and the Dr. was thorough and covered what was needed well. All and all so far I am happy with the products.