The Wellness CompanyReviews of twc.health

After seeing this company advertise on one of my favorite television channels which is Fox News, I decided to order one of their wellness kits. Before I ordered my kit I emailed some questions about how many treatments are in the kit and what the cost of replenishing the kit was and I was met with a return email that stated that they couldn’t give me an exact figure because who I was communicating back-and-forth with was not from the company that you would order the product from. When I was asking them who I can communicate with to find out my questions they got very indignant and I didn’t hear back from them for several weeks. But I actually tried to order my kit I was told I had to speak to or at least communicate with someone that was supposed to be a physician that would approve me through certain questioning procedures. After a period of weeks I was told I was approved and I gave my credit information and paid $299 for a kit but during that time I kept asking how many pills for each sickness I would receive and how much it cost to replenish the dosages but I was met with very frustrating communications by someone who claimed that they did not work in the Florida office and they didn’t know the answers to my questions. After several weeks and not receiving my wellness kit I began once again trying to communicate with them to find out where my ticket was because when I checked my PayPal account they had debited my credit card but they kept telling me that they didn’t debit the card and they don’t debit it until be kit a ship however my credit card statement showed they debited my account so now I was dealing with liars. it became such an issue that I told him to cancel my order and return my money but eventually I had to request a charge back from my credit company and now it’s been almost 8 months and I see that commercials constantly on TV and wish that I could let people know how disgraceful this company is but obviously they spend millions of money they probably stole from hundreds of thousands of customers for their commercials. Unfortunately, this site will not let me post a copy of my receipt of purchase which I never received my kit. Well typically of dealing with sites that you're allowed to post past experiences with a review, the exact thing I expected to happen did happen the company contacts me as if they were really concerned about what occurred and I sent him a copy of the receipt that was sent nearly a year ago to me and then I received at least eight voice messages from someone who claimed to be a representative the company so they have all the information they truly need, but because Trustpilot doesn’t hold these people’s feet to the fire, they don’t really care and they just throw something up on Trustpilot just to show that they’re trying to deal with the issue, but if I don’t constantly check Trustpilot will lower my rating of my review because many times they take the side of the business in the actions they take.

I ordered Ivermectin for my cousin who is sick. I set up an account and paid for the ivermectin on March 3rd. My cousin talked to a doctor , which is required, but they wanted to change the order which was more expensive. I decided to get a refund instead. I called and they said a refund was coming but that was a lie it seems and I can not get in communication with anyone elsr. Its now march 24th and I have no refund. TWC service is HORRIBLE! So dissapointed since I believed in this company. As of the 1st week in April, I have received a refund finally. I know that this company is filled with wonderful doctors, but their customer service needs to be fixed. I actually will give this a second chance. Thank You TWC

TWC has excellent customer service. Products were delivered promptly & exactly as described. I am very happy with my purchases!

The company advertised, and I subsequently ordered, a medical emergency kit that would be very useful while spending extended periods abroad. I was instead sent a marginally useful first aid kit that you could purchase anywhere for a third of the price. I contacted the company to exchange the kits which were the identical same price. They refused, and declined my request to speak with a supervisor.

After several delays, and poor initial communication/clarifications, and Ernest at customer service ultimately fixing the confusion/errors/delays, he helped me get my order completed. The product was as advertised and a good option for emergency situations, the booklet supplied was informative as well. All in all, the delays, and missteps were irritating, but thanks to Ernest, all is good, and I am happy to finally get what I ordered, thanks again.

This goes out to all the paid Big Pharma trolls who leave fake negative one star reviews against TWC on this site. The negative reviews that these losers post are idiotic and ridiculous. It is more than likely that these fools have never placed an order or dealt with customer service at all. My experience with TWC has been excellent. I recently placed another order for Therablue and received the product within 5 business days with no problems whatsoever.For someone to say that TWC is a scam and not to order anything my advice to you is this / Get yourself to the nearest CVS buy a bottle of Tylenol and wash it all down with a dose of Vicks Dayquill. Problem Solved !

The customer service was very helpful in answering my questions. All is well at Wellness. 😁👍

Great customer service. Wellness Company responded very quickly when I reached out for help due to a mistake with technology on my order. The mistake was rectified right away.