The Wellness CompanyReviews of twc.health

Process to getting item approval was quick. Shipping seemed to go in a black hole and it was hard to find status of shipping. Website is cumbersome so I had customer support reach out and they were quick to respond.

DO NOT TRUST THIS COMPANY! This company is a total scam. I canceled within 2 hours after ordering after reconsidering my medical issues.They then tried to charge me $50 dollars for a consultation with a physician that never took place. I paid for and returned the unopened kit and they still refused to refund my credit card. $255 dollars gone just like that.

Wow, these famous doctors on TV promote this company.Now I'm not sure about even what I ordered.I tried to remove my credit card.I did not subscribe to a subscription.It was through another party shop pay and call them could not even understand this guy over the phone, he said they were going to keep my card information until I received my product.I quickly went across the street and got another bank card and canceled my current one.These doctors should be ashamed.using shopify/ shoppay. now I have to watch my account.And I am a newly widow on top of that, just looking for some sleep supplements to help.Thanks guys

After initial success, my last experience with The wellness Company went terribly wrong, when the firm shipped a subscription item that had been previously cancelled. I wrote customer service to ask for a refund, and was told that this would not happen (I would have of course returned the item unopened, in its original packaging). Apparently, it is perfectly normal for a medical/health concern to forbid returns. But it is not remotely correct to refuse at least a partial refund or the provision of a compensatory item of lesser value when an algorithmic failure occurs. TWC finally explained that two subscriptions for the item in question somehow existed and only one of those had effectively been cancelled when I first asked the company to do so. The formulation that I bought was a gift for an elder cousin, who explained that after three weeks of faithful use the product had failed him utterly. Now consider the following: why would I have two concurrent subscriptions for one product that was declared a bust within one month of commencing usage? This odd meltdown by TWC's online system was dismissed completely by the customer service representatives with whom I dealt--and any kind of compensation for this outright confiscation of my funds was declared impossible, all of that with cheerfully dismissive language, which somehow made this unfortunate episode more galling. The Wellness Company has many interesting products available, but the cavalier attitude of those who represent them has left me wondering if anything they sell is actually worthwhile. I have terminated my 1Wellness Select membership and will from now onward shop for medication elsewhere.

I have tried several of your products.. I did waste a few thousand dollars on Drop which did basically not a thing for my weight.. I am very upset about that so cant give a higher rating. But I do think the last two I am trying are helping me lose some weight is working. Appetite and the one with glp1. Don't remember the spelling of it but think you know which I mean. Had to get a doctor approval for it. I am especially bummed that I lost thousands of dollars on something that did not work at all.. Your tv ad on Drop was not true.

My husband ordered the First Aid medical kit and the Medicine kit. Each one is $299. He called on the delivery status of the Medicine kit and then received two Medicine kits instead of just one. We were charged for both. I called them to tell that we do not need 2 and I want to send one back. She said they cannot accept pharmaceutical pills back since it is against the law. I contacted the company again and was told, even though it was a misunderstanding, they will not refund our money. What?????? They made the mistake on their end and we have to pay $299 for it!!! This is very unethical and a very poor response to our request. I am disputing the charge with the credit card company. Do not buy their products!!!!!!

I ordered my products over a month ago and I’ve sent them for email questioning the delay in shipping and they just say that it’s delayed in shipping and it will be shipped but there’s no indication that the shipping number they gave me is even legitimate. I would not trust them.

We travel internationally every year and saw the advertisement on FOX News regarding the Wellness Company. We ordered our kit and I have used the medications included in the kit on two separate trips. This was a lifesaver for me since we were not close to medical facilities. Having the medicine with me, I was able to get better and continue our trip. Thank you Wellness Company! Highly recommended for anyone who travels away from home!