The Wellness CompanyReviews of twc.health

My order went to Aurora, IL and I did not receive it then. The company refused to refund me my shipping charges yet the products they mailed back to their second company in IL. I am very disappointed in this company as I placed my order from Canada and I am out $200 for shipping which is quite expensive and because my shipment was sent back to same company would like refund of the shipping charges of products never sent to Canada. Was issued gift certificate on the 26th of Feb, 2026 and same thing happened. Refund my shipping charges please !!

Short answer: The Drops did not work for me. I followed the directions exactly for 12 weeks and I did not lose one pound. I consumed the same amount of food as before using the Drops. . Long answer: I had been on a plateau with Weight Watchers for 6 months and decided to try the Drops as a way to break the plateau. My goal was to continue to follow the WW points method and simply add in the Drops daily. To test if any weight lost was directly attributed to the Drops, I controlled the food variables by following WW recommendations and tracked every bit of food for the test. The two variables I let be variable were (1) I ate meals when I was hungry, and (2) I stopped eating when I felt full. Although not controlled, I also had meals with my family (on a schedule). The Drops programs said it was an appetite suppressant, so these seemed reasonable. . At 10 weeks, I realized the Drops were failing at both. (1) I got hungry at regular intervals, like my pre-Drops diet. No reduction. (2) I only felt full AFTER I had a meal. That full feeling happened from 15 to 30 minutes after the meal. At that point it was too late "eat less." Nowhere in the literature did I see a recommendation for modifying HOW I eat the food, nor the interval for the meals. In other words, the Drops failed. . Since the Drops say they're an appetite suppressant, I did not try to modify the way I ate. For example, I could slow down the meal. Or I could drink a glass of water 15 minutes before the meal. Or drink more during the meal. These are well-known ways to eat less, but I did not want to introduce extra variables. I wanted to avoid, "Did I lose weight because of the water or the Drops?" After all, the Drops are $500/month and water is, basically, free. . Conclusion: The Drops do not work for me. From my perspective, they don't work as advertised or recommended at all. . At 10 weeks, I still had drops remaining. So, I started taking the Drops, when my stomach was rumbling (empty), at least 20 minutes before my most point-heavy meal, supper. This is a variation from the "as soon as you wake up in the morning" recommendation. Sadly, I did not lose a single pound doing this modified application of the Drops either.

I had a problem of not receiving the membership discount on one of the items I ordered. On the order review it was difficult to determine which discounts were given since the discounts are not displayed on the order review. I had to do the calculations to see if I received my discounts. When I tried to contact customer support through chat I was dealing with AI assistant which was not help at all. AI asked if I wanted a support person and I replied yes but it was unclear if I was to stay in the chat or look for an email. After several attempts with the chat option I used email to contact customer support and I received my discount. Once I made the correct contact my problem was quickly resolved.

Great customer/patient service and speedy shipping. So far, the products seem to be high quality and effective. We are very satisfied with The Wellness Company and the products available, though we do look forward to additional products becoming available.

All I wanted was to try this one time they sent me an order with out asking if I wanted to reorder i fill like I got ript off they said they would ask before reordering they did not bad customer service

VERY Expensive. Slow shipping. Some items still not shipped with zero response from customer service. SCAM

I ordered the emergency medical kit, a doctor called me later that day with a question about an allergy I have, and I received my kit a few days later. I ordered Tirzepatide, filled out the medical questionnaire, chatted with a doctor and received my medication a few days later. The doctor sent me an email so I can contact her directly with any questions. The support team at TWC was quick to respond and fully answered my questions about auto-fill. I am very happy with the products and services I have ordered from TWC. Will continue to be their customer and refer friends and family to them.

Do not buy from them!!!! They will not let you return orders automatically sent and they will sign you up for subscriptions when you haven't even tried their over priced products!