TurmerryReviews of turmerry.com

After doing considerable research on types of mattress toppers and the companies selling them I picked Turmerry as the company I wanted to do business with. Excellent choice. Ordering was easy, their product choices are outstanding, prices are reasonable and my shipment arrived promptly. Both my wife and I were having shoulder, hip and back pain using a egg crate type memory foam topper on a relatively new mattress. We decided to go with a latex topper and it instantly made the difference. Starting with the first night, the pain was gone. Additionally, not sinking into the memory foam makes moving around much easier. The latex topper is more like floating on the surface. We went with the medium firmness and it works great. I also appreciate that Turmerry is a smaller, family run business based in the US. Next up for us are a couple of latex pillows. Very satisfied with all aspects of doing business with Turmerry.

I purchased a king size pillow, medium firmness. The pillow is 6 inches longer than a king size pillow in the United States!!! It does NOT fit in any pillow cases. They refused to give me a refund. And as for a medium in firmness, It is as hard as a rock. Very disappointed in the service and the product. So I'm out $101.00

The product I received is of excellent quality. It is very well made and arrived very quickly. The description from the website was accurate and informative. The item itself is exactly as described. Wonderful follow up by the company. I will definitely be doing business with them again.

I had some questions before I made my purchase. It is hit or miss reaching them by phone. I reached out to them by email and they were very prompt in getting back to me. I would definitely purchase from Turmerry again. I purchased their 1.4” egg crate medium Dunlop topper. It saved us from having to return our brand new Naturepedic Dunlop latex bed. It was way to firm for me and the topper gave me the softness and helped my back and shoulder when sleeping on my side.

Purchased: Latex Mattress Topper - Natural and Organic, Size: Full, Thickness: 3 Inch Organic Latex, Firmness: Soft. PHENOMENAL! It really works! I'm a side sleeper, sometimes back. No more lower back pain when I wake up! With a Full size bed, I use Queen size sheets and fits fine (go a sheet size up). Using two fitted sheets to protect since sheets are washable. THANK YOU, TURMERRY! HUGE WIN BUYING THIS TOPPER!

I'm not sure if I see any change in my old quality mattrass since I purchased the medium cover. I will not blame it on the product. The Company was good at discounting the cover because of postal issues.

My latex foam chair cushion arrived quickly and appeared perfect. Then I went to carefully remove several large stickers from the surface, and over ½" depth of foam tore off under each sticker. I emailed my complaint days ago and have not received a reply. Terrible customer service. EDIT: Team Turmerry finally replied to my complaint…but only AFTER it appeared publicly here on TrustPilot, which they referenced. Looks like they’re more concerned with reputation and reviews than responding to customers’ email complaints. The rep, Jeff, explained that the stickers aren’t meant to be removed, which I found puzzling. They’re big, they’re thick, they span a big area of one side of the cushion, and would show when the cushion is covered with a sheer fabric. There was no “Do not remove, as that will damage the foam” notice anywhere. Seems that might be a good idea, no? The rep gave me a choice of a replacement (with the same ugly, unremovable stickers) or a refund. I chose the refund…which was only offered AFTER they saw my negative TrustPilot review. The refund was made promptly. He asked me twice to delete or revise my review. So here’s my revision.

We bought a soft latex king mattress topper and absolutely LOVE it. No pressure points anymore, even when the cat sleeps on my hip. We both have more than the usual aches and pains, so having a bed that feels like luxury makes a real difference in day to day life. No smell, no holding heat, but not cold either (I sleep hot and my husband sleeps cold, and we’re both happy). So great to get exactly the right product and support the environment and a woman-owned business at the same time.