TurboTenantReviews of turbotenant.com

Works well for advanced and novice users

Easy to use and setup multiple properties. Price to value is strong and I love how I can market properties and get current leases and background checks done virtually.

Superior Customer Service.

She was very helpful.

TurboTenant reviews often highlight its free landlord tools but draw complaints from tenants about unexpected fees, lack of transparent support, generic lease agreements, and a confusing application process where tenants pay for reports that don't always seem to reach landlords effectively, leading to frustration and concerns about scams, according to Better Business Bureau and G2. Landlords also find limited customization and basic maintenance tracking, while general complaints mention difficulty reaching live support, though the platform is improving and offers valuable features like online payments and marketing for a fee or free tier. This service is not tenant friendly

I sent in an application and never received a response from the "landlord". And there was no way to contact the "Landlord" through their site (except to send an email, that was never responded to)I told turbo about it and their attitude was we don't give refunds. In my opinion the platform makes it too easy for people to post false properties just to collect "application fees".

I have had a 2 star experience.

I received several possible tenants.