Easy to navigate though out the screens. Clear directions in each section.
Response from TurboTenantJan 28, 2026
Hi Wendell, our product team loves hearing this type of feedback! We're so glad the user experience has been straightforward and easy for you. Let us know how else we can support you in your rental journey.
MC
Marc C.
The app and site work great
The app and site work great, making it so easy to create a lease. Akso, I used chat to correct an issue I was having and it proved to be very helpful.
Response from TurboTenantJan 28, 2026
Hi Marc, Your 5-star rating means a lot to us! We’re grateful you trust TurboTenant for your rental needs. Let us know how we can continue supporting you.
AC
AC
Poor experience after Azibo
After Azibo was acquired, I was moved to TurboTenant without clear communication. I was told I had a free trial of their platform that expired, but never received any notification emails about this. The "free" version now charges fees to my tenants with no warning and has limited access to support. They are nearly impossible to reach—the FAQ is broken, the AI bot is unhelpful, and chat agents take forever to respond with copy-pasted answers. Very disappointed with this transition and their agents; Hannah, in particular, who told me that I must have missed or deleted the email explaining that the "free trial" was expiring, which I can confirm for a third time was never received.
I will also add that the agent, Hannah, offered me a promo code of $29 off for 1-year, then stated that this is the absolute best that they could offer; a quick Google search turned up a different code, COMEBACK25, which was 30% off of 1-year, nearly double her "best" offer. Further show of dishonesty by their own team.
Response from TurboTenantJan 28, 2026
Hi AC, we’re sorry to hear you were caught off guard by these changes. We sent out several updates via email, but we noticed you had unsubscribed from receiving emails from us, which is likely why the news didn't reach you. We’d value the opportunity to chat and find a solution that works for you. Please reach out to [email protected]
MP
Mark P.
Intuitive and easy to use
Intuitive and easy to use, yet comprehensive enough to manage my entire 8 property portfolio. Good details provided in help sections and telephone support is readily available if needed. Great value compared to many other options.
Response from TurboTenantFeb 3, 2026
Wow, thanks for the 5 stars! We love supporting landlords and renters with tools that make renting simple. Glad you’re part of the TurboTenant community!
TT
Tito T.
Very supportive customer service…
Very supportive customer service personnel. The site is easy to navigate.
Response from TurboTenantJan 21, 2026
Hi Oicapot, Your 5 stars made our day! We're glad TurboTenant delivered a fast, easy experience. Let us know if there's anything more we can do to help.
ME
Marie Elder C.
I have used you previously and the…
I have used you previously and the tenant who rented was wonderful. She and her husband are now just leaving after 5 years. I could it’s have asked for any better tenants.
Response from TurboTenantJan 21, 2026
Hi Marie, We truly appreciate your positive feedback! We're so glad you found renters you loved. Our goal is to make renting hassle-free, and we’re so glad that shows in your experience. Let us know how else we can support you!
AB
Albert B.
Great
Great. Very professional and quick
Response from TurboTenantJan 21, 2026
Hey Albert, We appreciate the fantastic rating! We're here anytime you need us.
JL
Julia L.
Turbotenant has consistently given me a…
Turbotenant has consistently given me a stream of leads that often turn into renters! Out of all the platforms Turbotenant has always been my favorite for its ease of use, for its incredible advertising and it's reasonable price! Highly highly recommend Turbotenant.
Response from TurboTenantJan 21, 2026
Hi Julia, your 5-star rating means a lot to us! We’re grateful you trust TurboTenant for your rental needs. Let us know how we can continue supporting you.