TurboTenantReviews of turbotenant.com

Tenants paid and was prequalified.

Unnecessary automated emails were generated and sent to me. Never got a chance to speak to a person. Overall, it was a dreadful experience.

Easy to navigate and helpful to be legit and legal for each process.

Love this product. Easy to use, great resources and customer service. I tried several other landlord software management services and this was by far my favorite and the easiest to use. Reasonable price for everything you get with it. The state specific leases are a life saver and the e-signing and rent collection is very convenient.

The software is user friendly. The help desk is very responsive.

its good would recommend!

used this site before and it works well

As a renter, I inquired about two different properties on two different rental sites, with rentals originating with TurboTenant. The basic inquiry online form on both sites was generated by TurboTenant. I received an email from both sites that this inquiry, with a few basic questions, had been sent to TurboTenant. I then received an email, "Pre-Screener" from TurboTenant, telling me to tell the landlord more about myself. In then received additional emails from a different email address (may have originated in another country), asking for similar information, despite the fact I'd already completed the "Pre-Screener" from Turbo Tenant, with very invasive financial questions, DOB, etc. Due to the way the request was written and other clues, I concluded this was a phishing attempt and did not respond. I then received follow-up texts, asking me what the status was. The number generating the text was not a Turbo Tenant number. When I informed TurboTenant about the situation in several emails & reported that their site must not be secure since someone was emailing and texting me with knowledge of what properties I had inquired about, all they told me was that they have several security is important to them, that they had several security measures in place, and that I should read their suggestions about how to identify rental scams. In this instance, I wasn't responding to bogus listings so there was nothing I could have done, since the problem came from their apparently vulnerable system. They didn't seem to care & took no responsibility (emails from a few different people there). They never asked for the email address I received inquiries from in order to investigate. I even contacted them on Facebook to see if the text number I received from both properties was connected to them and they said it wasn't. They asked why I was asking and when I told them, I never got any response. Very disappointing and dangerous since the majority of rental sites accept their listings. I'm fortunate that I suspected the phishing attempts via emails and texts and didn't provide information, but I'm sure others would not be as lucky.