At Shed, we make wellness simple with science-backed treatments for weight loss, longevity, and optimal health. This is your complete, personal wellness journey designed to help you Be the Real You. With comprehensive support from real people, including health coaches and customer care experts, we’re here for every step of your transformation.Get Started Here: https://www.tryshed.com
Shed (tryshed.com) has 1,048 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
Also known as
tryshed.com
Website
tryshed.com
Category
Personal Care
Listed on Five Star Index
2026
About these reviews
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The company replied to 100% of reviews.
Latest
Most recent review: October 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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Nice welcome call wasn't expecting it I'm up for the journey
Response from ShedNov 19, 2025
Hi! Thank you for sharing your experience with our welcome calls! We curated that process to help provide a clear understanding of what's ahead in your Shed journey! If you ever have additional questions, please don't hesitate to reach out through your portal! We have live agents waiting to help. :)
KT
KARLA T.
Im excited im just starting my process…
Im excited im just starting my process ! I will keep updated see how it goes
Response from ShedNov 19, 2025
Thanks for your review! We are excited to have you join the Shed community! If you ever have any questions, please don't hesitate to reach out to us through your patient portal, we have live agents waiting to assist you! :)
RA
Robyn A.
Misled and Lied too
Here’s a clear, strong, and professional review you can use or edit as needed:
⸻
⭐ 1-Star Review: Extremely Disappointing Experience With Shed
My experience with Shed has been nothing short of frustrating and unacceptable. I initially joined the program with optimism and trust, but that quickly faded due to the inconsistent information, poor communication, and lack of transparency from their team.
After speaking with a provider who recommended increasing my dosage, I was told in multiple emails that I was approved—only to have that “approval” reversed later that evening with no clear explanation. When I asked for clarity, I received contradictory answers from different team members. The timing and reasoning behind the denial were never rationally explained.
To make matters worse, I discovered billing inconsistencies that suggest I was charged for services or products I did not receive. Despite pointing this out, I have yet to receive a proper explanation or resolution.
What makes this experience even more concerning is the lack of accountability. Instead of addressing the issue directly, the responses felt dismissive and evasive. I’ve invested a significant amount of money and received no results, no transparency, and no support.
I cannot in good faith recommend Shed to anyone. My hope is that by sharing my experience, others will think twice before investing their time and money. I am actively pursuing a refund and will be escalating this matter through the appropriate channels
Response from ShedNov 17, 2025
Thank you for bringing this to our attention. We are truly sorry to hear you had a frustrating experience with us, and we'd like the opportunity to make this right. Will you please reach out through your patient portal at tryshed.com so we can assist you further? We look forward to hearing from you shortly.
DH
Darlene H.
Shed is operation illegal
Shed charged me 299.00 for September, October, and November and i never received the meds. Shed took 900.00 from my flex spending card, with no intentions of sending the meds. I messed up by trusting this company. I'm coming for you SHED
Response from ShedNov 14, 2025
Thank you for bringing this to our attention. We are truly sorry to hear you had a frustrating experience with us, and we'd like the opportunity to make this right. Will you please reach out through your patient portal at tryshed.com so we can assist you further? We look forward to hearing from you shortly.
JJ
Jaylen J.
I got a welcome call and the women i…
I got a welcome call and the women i was on the phone with was very welcoming and made sure I felt safe to ask any questions I needed to ask. She told me step by step how things work within the program and made me feel safe to use it. I got a call within an hour of placing my order and it made me trust that process even more!
Response from ShedNov 14, 2025
Welcome to Shed! We are so thrilled to be apart of this health journey with you. Please do not hesitate to reach out if you ever need anything! We're cheering you on!
SA
Sam
Highly don’t recommend
Highly don’t recommend. Good luck getting in contact with customer service, I asked for a phone number 10+ after trying to fix an order that I stated was incorrect and never received one. They only message you and you cannot find a number for them anywhere online. It is probably the worst customer service I’ve ever experienced.
Response from ShedNov 14, 2025
Thank you for bringing this to our attention. We are truly sorry to hear you had a frustrating experience with us, and we'd like the opportunity to make this right. Will you please reach out through your patient portal at tryshed.com so we can assist you further? We look forward to hearing from you shortly.
EL
Ella
High Hopes!
Signup was super easy, I got a phone call from Mike who answered all my questions and gave me a very nice welcome. I’m planning on trying this out for 3 months, I was recommended by my mom who herself lost 22lbs in two months from this! Cant wait for my turn, I’m hoping to lose between 25-35lbs.
Response from ShedNov 14, 2025
Welcome to Shed! We are so thrilled to be apart of this health journey with you. Please do not hesitate to reach out if you ever need anything! We're cheering you on!
AL
AlilSassy
Charging rewgardless if you recieve any meds.
Agreeing with a 1 star review that the payment for no services is a problem. I did the initial appt, but if at a normal hour it was more than a couple weeks out which means no medication until a month in (YET YOU STILL PAY!), so I chose an ungodly hour of like 2 or 3am for a 15min appt. "Do you want this?" "Which one?" "Have any health issues?"No proof required. Shady. So I got my first month, a couple weeks in, which bled into next month, charged the next full amount, $299, but didnt see next shipment listed... Chatted in, and they said I was supposed to respond to one of the emails or text messages to confirm everything was ok. Meanwhile, no refill, and I was already charged because its a subscription, not the medication (even though that dictates the rate of the sub)... After escalating a few times supposedly it was fixed. Still no changes noticeable on the website. So I cancelled before they could bill me a 2nd month of NO SERVICES. It didnt do much, even though it was at the start, but being on it for a month and back off did mess with me some. Thanks for nothing but losing some money.
Response from ShedNov 14, 2025
Thank you for bringing this to our attention. We are truly sorry to hear you had a frustrating experience with us, and we'd like the opportunity to make this right. Will you please reach out through your patient portal at tryshed.com so we can assist you further? We look forward to hearing from you shortly.