ShedReviews of tryshed.com

I have been charged 2 times in one month with refusal to refund. I completed my 2 month commitment and still refuse to refund for months charged without receiving meds!

Shed did nothing for me. Nothing.

I recently moved to Shed from another company, my previous provider was good, but did not offer the same pharmacy where I had gotten the formulation of Tirz that my body really responds well to, so, I found Shed and they offered the meds I was looking for! My experience has been absolutely amazing, from Coach Katie to the Chat Support, even the Chat Bot is full of amazing knowledge. :) I am happy to be with them, look forward to continue with them long term and I would absolutely recommend them to anyone that wants to really have a team & support behind their weight loss journey.

Absolutely positive experience!!!!! Would recommend with zero hesitation. Justine in particular was very helpful and kind. The doctors are knowledgeable and to the point. Ive been with SHED over a year and have not had one negative experience. All miscommunications are handled expeditiously!

I had good results using Shed. Here is the huge problem. This company has awful customer support. I was not able to afford the medication this month. I tried to pause my subscription for 1 month. For 2 weeks, I went back and forth with emails trying to pause. They emailed me a code to pause. I copied and pasted the code into their email. They emailed back saying the code was invalid, then charged my account anyway. This is the second time this has happened to me. $250 may not be much money to some. But as a single mother of 2, it's a lot to me.

The prescription is not consistent. There is a 10 day "processing" period between months leaving you with a two week gap between refills. Completely ineffective. There was no issue taking my first payment and shipping within days but refills require 10 day processing resulting in long gaps between refills.

I had some issues and there was confusion with approval and subscription. On my end it looked like they cancelled my subscription after signing up. I reached out and they got back after a little while that it was approval and everything was resolved. I knocked off one star just because it was a little difficult getting in touch with a real person.

Been a long time customer of shed but they double charged me after payment failed and when i tryed to get a refund on the second charge they told me it isn’t there policy to give any refunds. So they will over charge double charge and basically steal money from you even when you tell them to cancel your subscription and recuse to give it back. Stay away from these crooks. I love them for the longest time but they have become shady and have really bad customer service as of late.