Peyton C.
I have been charged 2 times in one…
I have been charged 2 times in one month with refusal to refund. I completed my 2 month commitment and still refuse to refund for months charged without receiving meds!

At Shed, we make wellness simple with science-backed treatments for weight loss, longevity, and optimal health. This is your complete, personal wellness journey designed to help you Be the Real You. With comprehensive support from real people, including health coaches and customer care experts, we’re here for every step of your transformation.Get Started Here: https://www.tryshed.com
Shed (tryshed.com) has 1,048 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Personal Care · Orlando, Florida
Excellent

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Personal Care · Costa Mesa, California
Excellent
Showing 75 reviews with 1 star · Clear filters
Peyton C.
I have been charged 2 times in one month with refusal to refund. I completed my 2 month commitment and still refuse to refund for months charged without receiving meds!
Mary M.
Shed did nothing for me. Nothing.
Response from ShedOct 19, 2026
We’re sorry to hear you haven’t had the results you hoped for. We encourage you to schedule a follow-up with the provider to discuss a medication or dosage that may better suit your needs. Please call us at 877-879-1914*for assistance.
Sabrina L.
The prescription is not consistent. There is a 10 day "processing" period between months leaving you with a two week gap between refills. Completely ineffective. There was no issue taking my first payment and shipping within days but refills require 10 day processing resulting in long gaps between refills.
Response from ShedOct 12, 2026
We’re sorry for the frustration caused by refill delays and understand your concerns about treatment consistency. Please call us at 877-879-1914 so we can review your account and assist you.
Joey M.
Been a long time customer of shed but they double charged me after payment failed and when i tryed to get a refund on the second charge they told me it isn’t there policy to give any refunds. So they will over charge double charge and basically steal money from you even when you tell them to cancel your subscription and recuse to give it back. Stay away from these crooks. I love them for the longest time but they have become shady and have really bad customer service as of late.
Response from ShedSep 28, 2026
We’re sorry to hear about your experience and understand your concerns regarding the duplicate charges, refund request, and cancellation. Please call us at 877-879-1914 so we can review your account and work toward a resolution.
Justin J.
Continued to charge me for months after I stopped the medication. Exclusively AI customer support so don't expect any help. I was told to not expect a refund so I am having to go through my credit card company. Extremely shady company. Edit: in response to their reply, I already contacted support and was told that they will not refund the $1200 they took and delivered nothing.
Response from ShedSep 16, 2026
We’re sorry to hear about your experience and understand your concerns regarding the continued charges and refund request. Please call us at 877-879-1914 so we can review your account and assist you directly.
Beth S.
I paid ShedRx for orders that were never processed, and I never received the products I paid for. What makes this experience even more concerning is the conflicting information I was given about the shipments. I was told my orders had shipped and was provided tracking information, yet ShedRx’s own platform clearly showed that the orders had never shipped. I was essentially being told one thing while their own system showed something completely different. I contacted them repeatedly trying to get answers and a resolution, but instead of taking responsibility and providing a straightforward explanation, I received excuses and contradictory information. They took my money, I did not receive my orders, and I was given tracking information that did not match the status shown on their own platform. And try canceling your subscription! I was charged for multiple months for products they never sent. That is completely unacceptable. Customers should not have to chase a company for products they have already paid for or spend their time trying to determine whether the information they are being given is accurate. I am posting this so others can make an informed decision before giving ShedRx their money. Based on my personal experience, I would NOT recommend this company. Do your research and proceed with extreme caution. BUYER BEWARE.
Response from ShedSep 9, 2026
We’re truly sorry to hear about your experience and understand your concerns regarding the billing charges and orders that were not received. We’d like the opportunity to review your account, shipments, and charges to better address these concerns. Please give our team a call at 877-879-1914 so we can assist you directly and work toward a resolution.
Tami B.
Please do your homework on this company. They have made corporate changes and they multi/bill without sending meds. They will insist that every month you need to schedule an appt with a dr before sending your rx but bet they will double charge you without that 3 minute Dr visit’. I’m filing a fraud report with my FSA as there are very strict regulations on pre taxed $ & they have emptied my account without delivering on the charged rx.
Response from ShedSep 1, 2026
We’re sorry to hear about your experience and understand your concerns regarding billing and medication delivery. We’d like the opportunity to review this with you and work toward a resolution. Please give our team a call so we can look into your account and assist you directly.
Michael Corey O.
Have been utilizing Shed for a few months. I had a personal issue and wasn’t able to pause my subscription and when I noticed the charge. I reached out and they basically said oh well sorry. I have never have dealt with a company who wouldn’t refund something based on certain issues. Stay away from them at all cost. I did research and found they are overcharging for Strive product they send you. I was able to find local vendor and saved half of what they charge.
Response from ShedAug 19, 2026
We’re sorry to hear about your experience and understand your frustration. We’d appreciate the opportunity to review your concerns and account. Please contact our Customer Service team at 1-877-879-1914 so we can assist you further.