ShedReviews of tryshed.com

I'd love to leave zero stars but that's not an option. I had the BEST experience when I first started with Mounjaro from Shed. However, each consecutive month, my prescription took longer and longer to get to me. They charged me for it, but the time I waited was increasingly longer. This latest prescription - I was charged on 7/22. The latest tracking was updated 8/3. Today is 8/18. I have called and left MULTIPLE voicemails. I have texted MANY times. I have sent SEVERAL emails. I am flat being ignored. Why should they have nearly $600 of my money while I have NO medicine and have been without my prescription for more than three weeks. THIS IS UNACCEPTABLE and I will be posting this information on every platform I can find until this is resolved.

Extremely disappointed. I had to complete a full health questionnaire, which I understand completely why, paid in full for my recommended treatment plan, and only then was told to schedule with a doctor—most appointments were two to three weeks away. I NEVER would have paid in full if I’d known that upfront. It feels very misleading to take payment before disclosing such long delays. To make matters worse, I’ve spent the past week chasing a refund with zero response or confirmation. Poor transparency and poor customer service.

This program was through my work where I was able to use my flex spending account so I thought I would try it as I’ve battled with my weight my entire life. My experience so far has been AWFUL!! There is ZERO customer service! I initially signed up for the drops ( basic program) but after my zoom visit it was agreed that I would do the injections instead. The problem was I had already been billed for the drops. When requested a refund for that I was told they could not give me a refund but could give me a “ credit” for my next month, I pushed for the refund and finally got it. Then I noticed that when they enrolled my in the injection program, they enrolled me in the VIP program which is about. $70,00 more a month. When I explained I had never signed up for or agreed to the VIP program and wanted the $70.00 refund and to enroll me in the Basic program, I was told they were unable to do anything about it , but that it would be changed up the basic plan the next month . Are you kidding !!! I chatted with someone who said after speaking with supervisors there was nothing they could be done and to enjoy the benefit of the VIP program . At this point the medication had not even been shipped out yet. I was livid to say the least and onto into they still had me enrolled in the VIP program in my account. I already feel like this SHED company is a scam but apparent it’s too late . I will go ahead and see what happens from here . My advice- use another company as there are plenty out there .

I have been dealing with this since beginning of July. Never received my medication because of an error in the mailing which address. Customer service is awful, and they refuse to refund or resend. I been dealing with a dispute on BBB , consumer affairs and the issuer of FSA card. I never spoke to a doctor for the prescription. I have similar issue with the post office and the address and they recognize is there error but shed is saying is my fault. $400 is a lot to give to a company. They are offering a discount on new order. Why should I trust them.

This company charged me over $300 for no service and no product. I have contacted them regularly, but no response. They are a scam—don't use them. I lost $319.00

What a horrible experience with this company. They won’t cancel my subscription & they won’t refund my money either. I even told them there’s no more funds in that account so they won’t be able to take any money so what’s the point? Why not just cancel my subscription? They won’t answer emails, calls, text … it’s a mess ! I can’t believe I fell for this crap

I went to shed for weightloss. I signed up for doctor appt. They took out $400.00 from my checking and say they are taking it again. I can't get to a doctor. First time was my fault. Then 2 times now I never get the link to join the meeting. If the doctor is supposed to pick what is best for me how can they already charge me for the most expensive one they have

I am trying to cancel my plan since may 12th and no one from their team canceled it. They have the worst costumer service, and there's no way to get in contact with them. They ask you to send an sms or an email but then NO ONE replies. They keep trying to charge my credit card and it comes as rejected, because I already asked to be unsubscribed. I am not sure what is going on but I sent multiple emails and they don't answer. I am going to complain to BBB as well.