Taiz
Very nice and thorough
Very nice and thorough
Response from ShedJan 2, 2026
Thank you! I’m glad we were helpful! Please don't hesitate to reach out through your portal if you need anything!

At Shed, we make wellness simple with science-backed treatments for weight loss, longevity, and optimal health. This is your complete, personal wellness journey designed to help you Be the Real You. With comprehensive support from real people, including health coaches and customer care experts, we’re here for every step of your transformation.Get Started Here: https://www.tryshed.com
Shed (tryshed.com) has 1,048 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Personal Care · Orlando, Florida
Excellent

Personal Care · Grants Pass, Oregon
Excellent

Personal Care · Great Neck, NY
Excellent

Personal Care · Costa Mesa, California
Excellent
1,048 approved reviews, newest moderated first
Taiz
Very nice and thorough
Response from ShedJan 2, 2026
Thank you! I’m glad we were helpful! Please don't hesitate to reach out through your portal if you need anything!
Brandy L.
So far so good. Thr company stays right with you keeping you well informed with plenty of options if you need assistance. Im excited to begin the journey.
Response from ShedJan 2, 2026
Thank you so much for the kind words! We’re glad to hear you’ve felt supported and well informed throughout the process. Our team is here to stay with you every step of the way, and we’re excited to be part of your journey. Please don’t hesitate to reach out through your patient portal if you need anything along the way.
Dara L.
UPDATE JAN 5: Shed’s response below is totally irrelevant. There is NO confusion. I simply do not want to use their services and they refuse to let me cancel. I don’t want to see a provider, I don’t want to sign up for medication, and I don’t want to be associated with their company at all. They refuse to provide someone I can talk to or any way to cancel at all. I’ve been emailing back and forth with them non-stop and all of their messages are clearly copy/paste pre-scripted responses. This company is shady as hell and I fully intend to pursue this until they make it right. BAD BAD BAD business practices. I was interested in Shed’s services. They make you choose a medication and submit credit card info upfront, before you can even make an appointment with a provider. Stupidly I did it. Then when I went to make an appointment, the only available times in the next few days were at 10:00pm, 10:15pm, or 10:30pm. At that point I decided not to use the services and to pick a different company to work with. Then I saw they charged me $69 on my credit card! I emailed them immediately to cancel as I had not used any of their services and no longer wanted to. They are now telling me I agreed to a 2 month commitment and they won’t refund me or cancel my account. A 2 month commitment of NOTHING because I haven’t met a provider nor received any medication. It’s bizarre and unethical! They also called me to schedule my provider visit, and I said no and that I wanted to speak to someone who could help me cancel my account, and the person said there is no one on the phone that could help with account cancellation and that can only be done via email. SKETCHY. I will not back down and will keep pursuing this until they refund me because they have provided ZERO goods or services to me! I’ve paid for nothing!
Response from ShedJan 2, 2026
We’re sorry to hear about your experience and understand how frustrating this situation feels. There appears to be some confusion around our sign-up and billing process, and we take feedback like this seriously. Our team has reached out to you privately so we can review your account, clarify the enrollment steps and terms, and discuss this further one-on-one. We appreciate you bringing this to our attention and hope to resolve the matter directly.
Heather
While my last two orders have been delayed even though I’ve taken the necessary steps to make appointments with the provider two weeks before taking the last of my medication…the customer service this last time was on point. Through email I was able to get assistance with the issue in receiving me prescription promptly. I do not like that I’ve had to take extra steps and communication to get my prescription…but I do really appreciate the customer service when I need support.
Response from ShedDec 31, 2025
Thank you for taking the time to share this! We’re really sorry for the delays you’ve experienced and understand how stressful it can be when medication timing doesn’t go as planned. That said, we’re genuinely glad to hear our customer service team was able to step in and help when you needed support. Your feedback means a lot to us!
Erica
Terrible customer service. I ordered for the first time to try their sleep meds. I made sure not to subscribe. A month later I get notification that my shipment was sent. I was confused because I was sure I didn’t subscribe but thought ok maybe I accidentally did. Went in to my account under subscriptions and my account said I had no subscriptions. I can’t find a number to call. I could only email. Ethan tells me they don’t take refunds on supplements and then told me to cancel any subscriptions to avoid another shipment. Well there are no subscriptions so how do I cancel somthing that doesn’t exist. I have to cancel all my credit cards to make sure I don’t keep getting charged for supplements I never ordered. Please stay away from this company. It’s a whole scam going on. I should’ve known better to than to trust an influencer to buy from This company. I will add that the supplements I ordered the first time were for sleep and they do not work. So that was a waste of money as well.
Response from ShedDec 30, 2025
Thank you for taking the time to share your experience. We’re truly sorry for the confusion and frustration you’ve described, as this is not the experience we want for our customers. We understand how concerning unexpected shipments and charges can be. Our supplements is set up differently than medication subscriptions which is why it was not visible on your portal! We’d like the opportunity to review your account in detail to clarify what occurred and ensure there are no active subscriptions or future charges. Because we can’t discuss account-specific information publicly, we urge you to reach out to our support team via private message/email. They are ready to assist you further. We appreciate you bringing this to our attention, as it helps us identify areas where communication and processes can be improved.
Melda W.
Very easy and easy to access. Team is very nice and helpful.
Response from ShedDec 29, 2025
Thank you so much for the kind feedback! We truly appreciate you taking the time to share your experience and look forward to continuing to support you.
Lolla
I had a fantastic experience with the Shed customer service team (Lily, Ethan, & Elizabeth)! They were incredibly friendly and took the time to listen to my concerns. My issue was resolved quickly with a very favorable outcome. Highly recommend!
Response from ShedDec 26, 2025
Thank you so much for your kind words and recommendation! We’re delighted to hear that you had such a positive experience with our customer service team. Lily, Ethan, and Elizabeth will be thrilled to know their friendliness and dedication made a difference.
Mary S.
I have been a member of shed for a year now and they are really really great! Their product works, and their support is awesome! I just had a question and Justine helped me through it, very very awesome work! Thank you
Response from ShedDec 23, 2025
Thank you so much for your kind words! We truly appreciate you being a member of Shed and are so glad to hear the product has been working well for you. It’s wonderful to know that Justine was able to assist you, she’ll be thrilled to hear your feedback. Thanks again for your continued support!