At Shed, we make wellness simple with science-backed treatments for weight loss, longevity, and optimal health. This is your complete, personal wellness journey designed to help you Be the Real You. With comprehensive support from real people, including health coaches and customer care experts, we’re here for every step of your transformation.Get Started Here: https://www.tryshed.com
Shed (tryshed.com) has 1,048 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
Also known as
tryshed.com
Website
tryshed.com
Category
Personal Care
Listed on Five Star Index
2026
About these reviews
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The company replied to 100% of reviews.
Latest
Most recent review: October 2026.
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Really happy with this company. Reasonably priced, product works really well, thorough explanation of how to use, and I have experienced no side effects, and customer service is excellent. Convenient times offered for zoom appointments. Really happy and highly recommend!
Response from ShedJan 9, 2026
Thank you so much for your thoughtful review! We’re thrilled to hear that you’re having such a positive experience—from the effectiveness of the product to the support and convenience our team provides. We truly appreciate your recommendation and are grateful to have you as part of the Shed community!
YK
Yvette K.
Very informative and easy to understand,…
Mike was very informative and answered all of my questions very thoroughly and in language, I could understand completely.
Response from ShedJan 9, 2026
Thank you for your kind feedback! Mike will be happy to know his support made a difference. Welcome to the Shed community!
RB
RBS
Mike clearly communicated and answered questions
My plan and communication options were clearly laid out. All questions answered by Mike.
Response from ShedJan 9, 2026
Thank you for your kind feedback! Mike will be happy to know his support made a difference. We truly appreciate you taking the time to share your experience!
KS
Kelly S.
Great communication
Mike was great in our initial conversation! So far so good!
Response from ShedJan 8, 2026
I am so happy to hear Mike was helpful to you! We are excited to assist you throughout your Shed journey!
CL
Crystal L.
So far So Good!
So far, so good! Tyler provided a great introduction on the phone of what to expect with shipping, how to get questions answered, etc. Coach Gina provided lots of great information and resources in just 15 minutes. First doses of meds arrived well packaged and still very cold.
Response from ShedJan 8, 2026
Thank you for sharing your experience! We’re so glad to hear that your onboarding went smoothly and that our team helped set clear expectations from the start. Tyler and Coach Gina will appreciate your kind words. We’re excited to support you as you continue your journey with us!
CS
Chris & Sheila B.
I started this journey with SHED…
I started this journey with SHED 12/22/25 and still have no GLP1! Customer service has been less than adequate and my confidence in SHED is dwindling. 😿
Response from ShedJan 8, 2026
Hi Sheila! I will have a team member reach out to you shortly to give you an update on your shipment. Please be patient with us as we resolve this issue! Thanks.
AB
Amanda B.
Excellent Customer Service
Excellent Customer Service.
I had a duplicate order and was assisted by Gao. The communication and willingness to work with my needs was great, and efficient.
Response from ShedJan 8, 2026
We are so happy to hear that Gao was of good assistance to you! We will be sure to relay this kind review to her. Thank you for your feedback! :)
KG
Karla G.
It's impossible to contact an agent after the first month, I've been overcharged, and I still haven't received my medication.
I'm writing because I don't understand what's happening. When I signed up on December 6th through the FSA website, the first month was supposed to be $99, and they charged me $99, but then two days later they charged me another $47. Yesterday they charged me $199 and it's supposed to be $149 per month.
The doctor had told me I would use 0.25 mg for 4 weeks and then 0.5 mg for another 4 weeks, and then we would see if we needed to increase the dosage. They sent me 0.5 mg on December 10th, and the instructions said to inject 8 units, which is much less than 0.25 mg. Today I'm supposed to increase to 0.50 mg, which would be 25 units. Yesterday they charged me more than the agreed-upon amount of $149 per month, and they haven't sent me an email confirming that they are processing my second medication shipment.I've sent more than four emails, their phones are disconnected, and while they were very attentive the first month, it's now impossible to get in touch with anyone. The chatbot says someone will contact me, but more than 48 hours have passed and no one has answered any of my questions. I haven't received my second order, and I was supposed to receive my fifth dose yesterday.
Response from ShedJan 8, 2026
Hi Karla! Due to the holidays our team is a bit backed up with customer support tickets. I can assure you we have many agents working as quickly as possible to address all members questions or concerns with their account. I am not able to see the email associated with your account on trust pilot so I am not able to reach out to you Directly but please be patient with us as we get to all members tickets and emails. We would like the opportunity to make this right and reach a resolution to your issue as soon as possible.
