Gissel M.
Tyler was amazing
Tyler was amazing
Response from ShedJan 12, 2026
We are so glad to here Tyler has been helpful for you. We will definitely pass along your kind review!

At Shed, we make wellness simple with science-backed treatments for weight loss, longevity, and optimal health. This is your complete, personal wellness journey designed to help you Be the Real You. With comprehensive support from real people, including health coaches and customer care experts, we’re here for every step of your transformation.Get Started Here: https://www.tryshed.com
Shed (tryshed.com) has 1,048 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Personal Care · Orlando, Florida
Excellent

Personal Care · Grants Pass, Oregon
Excellent

Personal Care · Great Neck, NY
Excellent

Personal Care · Costa Mesa, California
Excellent
1,048 approved reviews, newest moderated first
Gissel M.
Tyler was amazing
Response from ShedJan 12, 2026
We are so glad to here Tyler has been helpful for you. We will definitely pass along your kind review!
Scott B.
Spoke with Mike and he was very friendly and seemed excited about telling me all the different benefits that come with the program.
Response from ShedJan 12, 2026
We’ll be sure to pass along your kind words to Mike. We appreciate you taking the time to leave a review and look forward to supporting you throughout your journey!
customer
I had a very disappointing experience with Tryshed. I did not lose a single pound while using this product, and it did not work for me at all. What concerns me most is the billing practice. After several months, Tryshed waited until my flexible spending account was reloaded and then charged me $199.00 for a product that had already proven ineffective. I did not authorize a renewal with the expectation of being charged at that time. After reaching out to Tryshed by both phone and email, I received a response from a representative named Ethan stating that the charge was non-refundable. No effort was made to resolve the issue fairly, despite the product not delivering results. I am currently filing a fraud claim with Optum Financial to recover my funds. Additionally, I will be reporting this company’s business practices to the appropriate agencies. I strongly advise others not to waste their time or money with Tryshed. Companies should stand behind their products and conduct business ethically—this one did not.
Response from ShedJan 12, 2026
Thank you for sharing your feedback. We’re sorry to hear that the medication did not meet your expectations, as individual results can vary based on many factors which is why we offer different medication options so members can find what works best for them with the help of a provider! We’d like to clarify our billing policy for transparency. All of our medications are provided on a subscription basis, which is clearly outlined during enrollment and within the patient portal. After the initial two-month commitment, members are welcome to cancel at any time prior to their next billing cycle to avoid future charges. Renewals are processed automatically unless a cancellation request is submitted through the portal before the renewal date. We understand billing concerns can be frustrating, and while charges made according to the agreed subscription terms are non-refundable, our team is always willing to review accounts and ensure everything was processed correctly. For privacy and security reasons, these matters must be handled directly through the patient portal.
Gary
Switch from Semgulatide to Tirzepatide - I had a hard time getting the switch then I had a virtual rep named Drew do some research and confirm that the change finally took place. Once RX is on auto pilot it's great... Semgulatide didn't work for me and I am now officially switched. Thank you Drew for helping me get this resolved!!!
Response from ShedJan 12, 2026
Thank you for the feedback! We’re glad Drew was able to help get everything sorted and appreciate your patience while the change was being finalized. It’s great to hear things are now running smoothly. We’ll be sure to share your thanks with Drew, and we appreciate you choosing Shed!
Mary D.
Easy to talk to a very helpful
Response from ShedJan 12, 2026
So glad to hear! Thank you for your review. :)
Harry W.
After having to communicate with Customer Support every month to insure timely delivery of my medication, I finally gave up and cancelled my four month subscription. While signing up was easy, customer support was always helpful and my weight loss met my goals, the monthly effort and frustration required to get timely medication was just too much!
Response from ShedJan 9, 2026
I am sorry you had a frustrating experience with us. While refills are automatic, sometimes the providers require frequent follow up visits to check in with your progress and make sure you medication is still a good fit for you to take. I am sorry if this added step caused any frustration for you and we are glad you met your weight loss goals. We wish you the best!
Rhina
Had a lot of benefiting info from Tyler (SHED) everything was informative, respectful and clear.
Response from ShedJan 9, 2026
We are so glad you had a great experience talking to Tyler. Welcome to Shed! We are so excited to help you along your journey :) If you need anything, don't hesitate to reach out through your patient portal.
Darrell A.
Ashantie has been very helpful with informing me of the terrific plan SHED has to offer and even went further to discuss the differences in the type of GLP-1 medications . Thank you for the great customer service .
Response from ShedJan 9, 2026
Thank you for your kind feedback! We’re so glad to hear that our team was able to provide clear and helpful guidance as you explored your options. Ashantie will be happy to know her support made a positive impression. We truly appreciate you taking the time to share your experience!