FÜMReviews of tryfum.com

what I can say maybe no bad not sure yet but from day one I have delivered they never answer email and same never answer on Facebook but they do comment on new people which is funny bad customer service ignoring people who already spend money on them this company dont care about anyone which is make me feel this way what they care is money and how to get new people and this is all no exuses because Is true they definitely see my comment just jump over or delete and never answer

Awful product horrible customer service

CUSTOMER SERVICE IS SO BAD, PRODUCT IS NOT WORTH THE PRICE, DISHONEST SUBSCRIPTION First of all, the flavors are not good and the product itself did not help me curb my smoking habits just made them worse. I also had the worst customer service experience i’ve had in years. So to express my extreme frustration with Fums handling of my subscription and refund request. I was signed up for a 36$ subscription without my explicit consent. After contacting their team, I was assured that my refund would be processed promptly, and my subscription would be canceled. It has now been three weeks, and I have received no follow-up. Not only have I not received the promised 30-day refund, but my subscription was never canceled and nearly renewed again. This level of customer service is completely UNACCEPTABLE and companies like this suck. DONT BUY

Just had my first Füm delivered and arrived fast. I quit smoking 4 years ago and now wish to quit vaping but these flavors need to be stronger for me. Not by much but they are all very weak if the intention is to help people quit any form of nicotine. Good effort but more to be done

I was very excited to give this a try to help me stop vaping so I spent over $150 get an adventure pack and extra cores etc. When my order arrived it was missing the actual device. I sent an email the day it arrived to see if I can one sent to me. I got an email back saying my message was received and I’d head back in a day or 2 I sent another email and they said my claim had been escalated then I don’t hear anything. I follow up again several days later they said the exact same thing and still nothing. I just tried messaging them on their website nothing. This is crazy, at this point I don’t even want it I just want my money back.

Haven't bought one was really thinking about it. Read alot of the reviews from 3 to 1 star(real people) which to be honest gave me what I was looking for rather then a souped up variant of the truth. Knowing that the flavours aren't there and you can't take it back to me is point less as a 21 year smoker. It was made out to be a useful tool to help that final push to stop everything and final get back to a health. I've even thought about making one out of a crappy biro pen and using as a straw.

My 16 year old son ordered this thing and once I found out by checking his emails which was on the day I tried to cancel the order the same day it was purchased was told it can't be cancelled or returned it hadn't even left the warehouse and they declined the request work that out! but that's what you get from overseas making money off rubbish.

Disgusting. Cores have flakes come off and you will very likely swallow as you inhale it. Also, when you try to clean using their provided cleaner, cloth comes off their low quality cleaner and gets stuck in the pipe. Absolutely disgusting. Terrible taste, absolutely worthless. Worst part, they refuse to return the product unless it`s "sealed". Terrible company! Stay away!