Responsibly recycle your unwanted clothing and textiles with The Take Back Bag by Trashie, and unlock valuable TrashieCash rewards for online shopping.
Trashie (trashie.io) has 191 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
Also known as
trashie.io
Website
trashie.io
Category
Malls & Marketplaces
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 99% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
I had an issue with a package not being delivered and the Trashie team quickly resolved the issue and offered a solution! One of the best interactions I’ve had with a company!
Response from TrashieDec 29, 2025
Hi Cait, thanks so much for the kind words! We’re really glad we could sort out the delivery snag quickly and get you a solid solution. If anything else comes up, feel free to email [email protected], and we’ll jump on it. We really appreciate you recycling with us.
AM
Alexa M.
What’s the truth behind the bags?
Someone on Reddit that claims they used to work for For Days said the textiles get sent over seas. There doesn’t seem to be proof in the pudding with what is actually happening with the textiles, especially since it seems it may not be any-house doing. The textiles could be getting dumped in a land fill and we’d never know.
Trying to leave a review on the website is impossible and yet that have over a thousand 5 star reviews, very odd. They boast in their website that they’ve got over 400,000 take bag bags sent back to them this year alone. At that rate, that’s over 8 million dollars alone right there - so why are we only getting, what’s equivalent to a $1 gift card, for every bag we send them? Yes $1 - do the math, you get 3,000 points per bag and a $5 gift card is 15,000 points. What a joke. I’ve spent $60+ on bags and am only capable of getting barely a $10 gift card. Seriously, what a joke. A great idea though if it was actually functional and they could prove what they’re really doing with the textiles and maybe making the rewards better but getting 8 million dollars+ just to ship all this shit to some other country and make it their problem is a fantastic business venture.
Response from TrashieDec 29, 2025
Hi Alexa, thanks for the candid feedback and for asking tough questions. I want to clarify a few things, because some of the conclusions here don’t reflect how the program actually works.
First, reviews can absolutely be left on our site and third-party platforms, which is how we’ve accumulated them over time. There’s nothing unusual or gated about that process.
Second, the math being used here assumes that every bag sent back equals pure revenue, which isn’t how the model functions. Each Take Back Bag includes the cost of manufacturing, shipping to the customer, return shipping, processing, sorting, downstream recycling, and verified reuse partners. Those costs are significant and ongoing—the bags are not “free money” once they come back.
TrashieCash points are designed as a reward, not a rebate or resale payout. They’re meant to incentivize participation in a circular system, not to mirror the full cost of the bag or the operational expenses required to handle the materials responsibly. That’s why points can be stacked and redeemed flexibly, rather than being tied one-to-one to a bag price.
As for where materials go: textiles are not simply “shipped to another country and made someone else’s problem.” Items are sorted and directed to appropriate reuse and recycling streams, with the goal of keeping as much material in circulation as possible and out of landfills. That work is complex, labor-intensive, and far from free.
It’s fair to say the program won’t be the right fit for everyone. But the idea that the company is pocketing millions while providing no value, no transparency, or no real recycling effort doesn’t align with how the system actually operates.
JM
Jenny M.
Great way to avoid landfills
I love the variety of items I can send back in my trashie bags. I used to throw out shoes that I don’t know what to do with. I like that I can clothes that could be used again along with clothes that are stained or do not make good donations. I would like to use larger bags available to make it possible to recycle bedding. I would also like to see bigger tech boxes available. I have never redeemed trashie cash or rewards but I view the cost of purchasing the bags as my shipping costs.
Response from TrashieDec 29, 2025
Hi Jenny, thanks so much for the thoughtful review! We do accept bedding like sheets and pillowcases, but bulky items like comforters may not fit in the Take Back Bags we currently have. I’ve shared your request for larger bags and boxes with our team. If you ever want help redeeming points, email us at [email protected]—we're happy to help!
LR
Lacie R.
This is a scam!
I did the "takeback bag" through Fordays.com about a year ago and it was simple, buy a $20 takeback bag, fill it with used clothes, send it back and get $20 credit for clothing on thier online store. Well...that's clearly not the case anymore. I spent $60 on two bags last month, sent one back and apparently the most I can get now is a $5 gift card or a 30% discount at various retailers. I jsut spent $60 to get $5 and I gave away a bunch of my clothes! This is a scam!
Response from TrashieDec 16, 2025
Hi Lacie, thanks for sharing your feedback.
The For Days clothing store closed over a year ago, including store credit associated with it. That credit was tied specifically to the For Days retail store, which is no longer operating.
Today, the program operates on Trashie.io, where participants earn points that can be redeemed for gift cards and other partner offers. We communicated with our customers on many occasions beforehand to ensure this change was clear.
The price of each Take Back Bag covers the cost of return shipping to our facility for a 15lb bag, along with the labor required to sort and responsibly route textiles. Points are offered as a benefit of participation and are not intended to reimburse the cost of the shipping and labor.
To be clear, the accusation that this is a scam is unfounded. The points required for each reward or deal are shown clearly on our site before you redeem, and our Terms and Conditions state that the points and rewards program may change over time.
We’re sorry the updates weren’t what you expected, and we appreciate you taking the time to share your experience.
LD
LD
I joined Trashie's Unlimited Service so you don't have to!
Prior to joining Trashie Unlimited in October 2025 I was bombarded with emails telling me about their new pay-one-price get all the bags you want deal. I was told I'd get "premium" gift cards. I even filled out a survey asking which gift cards I wanted. So, I took a chance because I was about to clean out my mom's house. I already knew that the 1:1 gift card ratio had changed but because it was the "unlimited" service I thought it would be a better ratio. Ha! It is still the terrible "spend $10 and get $1."
Once I got over that disappointment, I figured I could still make back the money spent. With taxes, I paid $73.44 for the unlimited service. Each returned bag would get me 30 Trashie dollars which is the equivalent to three real dollars towards gift cards. So, in order to break even I would have to send in 25 bags. This is not great but it was doable.
Now, as of today, Trashie has changed their Trashie cash system. Instead of getting Trashie cash you get points. A $5 gift card is worth 15,000 points. A returned Unlimited bag will get you 7,500 points that means the bags are now only worth $2.50 in real money!
And the "rewards" that are not gift cards are complete crap! $20 off $100 at some store I would never shop at is not a "reward." I signed up solely for the real gift cards to real stores where I would normally spend money. Now I have to send in 30!! yes, 30 bags, in order to break even. I would never have shelled out over $73 to recycle if I had known what an incredible scam it is. No recycling program on the planet is worth this.
Response from TrashieDec 16, 2025
Hi Lara, thank you for sharing your experience.
We realize there may be a bit of confusion about our membership program. Trashie Unlimited is a membership aimed at making responsible clothing donation convenient and easy. Points are earned for participating and are not intended to reimburse the cost of membership. The membership fee covers return shipping, handling, and responsible sorting.
We want to clarify for others reading that suggestions that Trashie is a scam are unfounded. We clearly communicate how the program works, including membership terms, at sign-up, in confirmation emails, on our website, and through our support team so customers know what to expect.
We have reached out to you by email to review your account and find a solution that works best for you. If anyone else reading needs help, please contact [email protected].
JB
Jami B.
First and last order; just DON’T
I placed my first order for four take bag bags and was only shipped one. (How does that happen????) I reached out to customer service and they acted like this was a normal error, telling me “The Take Back Bags are shipped separately, so your missing bag should be arriving soon.” So here I am waiting for my 3 bags going on three weeks? Just got done reading the other reviews, wish I would never have ordered.
Imma be sooo fr. Those 5 star reviews gotta be fake, this company is a scam. Imagine paying for and ordering 4 bags for them to ship 1. Then customer service says they “ship separate” like that makes any sense. AND THEN THEY STILL DON’T ARRIVE. Yeah no, big ole scam please for the love of all things save your money
Response from TrashieDec 16, 2025
Hi Jami, thank you for sharing your experience. We’re really sorry for the frustration with your order. Take Back Bags ship in separate envelopes, but in your case the remaining bags were lost in transit. That isn’t typical, and we understand how confusing that must have felt on a first order.
Packages can occasionally go missing in transit—which can happen to any company. When that happens, we send a reshipment as soon as it is brought to our attention. Our team created a reshipment and shared tracking by email, and those bags now show delivered. If anything is still missing, please reply to our email or write to us at [email protected] so we can help get it sorted.
RN
RNK
It’s a scam or misleading at best
It’s a scam or misleading at best. Was an early adopter of the take back program, back when For Days promoted it as a $1 for $1 in closet cash. Buy a take back bag for $20 get $20 dollars redeemable at their website. Since converted to these TB points system, the $100 I’ve spent on take back bags is worth $10 with 30 unusable points since points are only redeemable in 50 point increments. So I’d have to spent more for the 30 points I’m owed. Plus is all for gift cards of stores I don’t shop in. For days had some cute stuff so at the time I thought I’d be able to redeem the cash. Now I’m just out the cash and have read they mostly dump things in secondary overseas markets with no assurances that it’s actually been recycled.
Response from TrashieDec 17, 2025
Thanks for sharing your experience. The For Days clothing store closed over a year ago, which ended the store credit that was tied to that storefront. Today the Take Back Bag program operates on Trashie.io, where participants earn points that can be redeemed for premium gift cards and other partner offers. We communicated this shift in advance through customer emails and updated product pages to make the change clear.
Our mission is to ensure that none of the items we receive end up in landfills—and every part of our process is designed to uphold that commitment. We want to be very clear: we do not landfill textiles. Once items are collected, they are carefully sorted by condition and category. On average, 70% of the apparel we receive is suitable for rewear and is recirculated, with the majority remaining within the United States.
The remaining 30% is too worn to be reused and is responsibly recycled into new products and fibers, ensuring materials are returned to productive use when they can no longer be worn.
We’re sorry the changes didn’t align with what you were expecting, and we genuinely appreciate you taking the time to share this feedback so we can keep improving clarity and communication moving forward.
SA
Sally-anne K.
Great mission scammy rewards
The mission of this company is great, however, I have never been able to successfully use rewards I've redeemed. I've tried asking trashie support for help so that I can understand the additional details and conditions which are not available before you redeem the rewards (like "can use on this but not on that" detail which is not made available on trashie or retailer site BEFORE you redeem), however, I have been told "bad luck" and that the redemptions are permanent. It's very nice that they recycle the garments and fabrics. Very nice, but very scummy to be offered and given rewards that are useless after hours of trying and asking for support.
Response from TrashieSep 4, 2025
Hi Sally-anne, thanks for your honest feedback—we really value insights like this as we continue to improve.
We’re actively working to improve how reward details are displayed before redemption, including clearer terms and more flexibility. We know it’s frustrating to use points on something that doesn’t work as expected, and that’s not the experience we want for anyone.
That said, we’d be totally happy to re-add the TrashieCash you used on any rewards you weren’t able to redeem. Just reach out to our support team with the details, and we’ll take care of it.
We’re proud to offer a service that ensures everything you send is properly recycled—not dumped or wishcycled—and we’ll keep working to make the rewards side just as solid. Thanks for being part of the mission.
