TrashieResponsibly recycle your unwanted clothing and textiles with The Take Back Bag by Trashie, and unlock valuable TrashieCash rewards for online shopping.
Trashie (trashie.io) has 191 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Jamie
I love what Trashie is and does! Their customer service is very nice, friendly and helpful!
Response from TrashieFeb 17, 2026
Hi Jamie, thank you so much for the kind words! We really appreciate you taking the time to share this. It means a lot to hear that you’ve had a great experience with our team and that you believe in what Trashie is doing. We’re so glad to have you as part of the community helping keep textiles out of landfills!
Colleen K.
I had an issue with producing a shipping label to send back my Trashie Bag. I emailed customer support, got an immediate response and they solved the problem.
Response from TrashieFeb 9, 2026
Hi Colleen, thank you so much for sharing this! We’re really glad our team jumped in fast and got your return label working. We’re continuing to improve the label flow so it’s smoother next time.
Helen
I ordered a Trashie bag, and, when I hadn't received it after 3 weeks, I contacted their customer service via their website. They responded within a hour, and resolved the issue within another hour.
Response from TrashieFeb 2, 2026
Hi Helen, thanks so much for sharing this! We’re really glad our team could jump in quickly and get your bag issue resolved within the hour. Waiting is frustrating, and we appreciate your patience. If anything else comes up, we’re here to help!
Anita C.
Love Trashie - great for sustainability and very helpful customer support!
Response from TrashieFeb 2, 2026
Hi Anita, thank you so much for the love and for shouting out our support team! We’re thrilled Trashie is helping you recycle more and waste less.
Sheila R.
I love the concept and work of the company. I had some glitches in getting the mailing label for my package but customer service got it all figured out
Response from TrashieJan 28, 2026
Hi Sheila, thanks so much for the kind words and for your patience while we sorted the label glitch. I’m really glad our team got it resolved. If anything ever feels off again, just email [email protected] and we’ll jump on it right away. Thanks for helping keep textiles out of landfills!
Jean
I love having the peace of mind knowing that there is alternative solution to old things besides the landfill. The customer service is excellent and has resolved the few issues I have had very quickly.
Response from TrashieJan 27, 2026
Hi Jean, thank you so much for sharing this! It really means a lot to know that what we’re doing feels meaningful and helpful to you. I’m also glad to hear our team was able to step in and get things sorted quickly when needed. We truly appreciate you being part of the Trashie community!
MM
Trashie's customer service is great. Each time I have had a question, the responses have been helpful and quick.
Response from TrashieJan 6, 2026
Thank you so much for the kind words! We’re really glad our team’s responses have been quick and helpful for you. If there’s anything else we can help with, we’re always happy to assist.
Pavlina K.
Recently I had a problem with my purchase, my Trashie bag did not arrive, even though tracking number stated that it was delivered. After reaching out to the costumer service and communicating with Barbara, the issue was resolved. Barbara was very professional, responsive and she resend it another trashie bag at no extra cost to me. Thank you again for all your help!
Response from TrashieJan 6, 2026
Hi Pavlina, thanks so much for sharing this! We're really glad Barbara got this sorted quickly and sent a replacement bag out to you as soon as possible. We know delivery mix-ups are frustrating, and your patience means a lot.
