TrashieReviews of trashie.io

I’ve used Trashie for almost two years and during that time it’s gotten more difficult to use. The mailing partners have dwindled from easy to use partners like FedEx to partners with fewer locations that are farther away- a key consideration when you are relying on public transportation and lugging heavy packages. I had bought several clean out kits for future use, but given these limitations find them less usable due to this issue.

SCAM ALERT!!! Wolf in sheep’s clothing! Don’t fall for their facade of trying to save the planet. Read all the negative reviews! They will bait and switch on you, delete your rewards and claim they did not, not honor annual subscription agreements, put out false advertising…list goes on and on. My personal experience began with QR codes that didn’t work. Customer service took forever to respond and help. As others have stated, it’s better to donate to Goodwill. First time I used my Trashie Cash, I was disappointed at the over priced options on merchandise at their For Days marketplace (which no longer exists, btw). Second time I was upset that I could only use my Trashie Cash for 50% of my order at For Days. Third time I was furious because I know I had the exact balance of $103.71 US dollars in the form of Trashie Cash and now my account says I only have $8 😡. Customer service claims it’s the equivalent of what my Trashie Cash was, but that’s a TOTAL LIE!!! I have used their old rewards system twice before and fully understood the value of what I had. On top of that, I know the exact amount down to the penny because I wrote a note to myself as a reminder. On my last purchase, I was only allowed to use $75 US dollars worth of Trashie Cash. I was planning to use twice that amount, but their new policy restricted me from doing so. That means I would still have a the very least $75 since I couldn’t spend that much on my last order. (Btw, I still have the email from that order which is why I know the details without a doubt). I reached out to customer service a second time regarding my missing $ but they refuse to reply anymore. This isn’t me saying I deserve to be reimbursed for money I paid to receive their fancy trash bags. It’s about Trashie being a dishonest scammer, They need to be shut out of business! I know YOU Trashie, will comment on my post, claiming you’re all innocent and saving the planet, but with all the lies and deceit, WHAT ARE YOU REALLY DOING??? Update September 1, 2026 in reply to Trashie: I have screenshot this post along with your reply and am sending it through the customer support email conversation that I had already started and which remains unresolved. I hope you will be honest this time and restore my reward funds.

QR code just led to the site getting frozen and the little circle going round and round. I tried everything- log in to my account etc. You have no humans to talk to - just useless chat bots. Too irritating - will just throw bag in the garbage.

Had used program in past, no issues, just trying to responsibly recycle, didn't use or care about their "rewards". Now, its just a SCAM: $25 for giant bag with QR code you scan to be able to register bag & print return label but NOTHING works. Can't print label from my phone, their account link didn't work and cannot log innto account or reset passwore. No help with their FAQ section either.

Paid $60 (3 bags) for my old clothes to be sent to them and in return I got $8.33 to spend on a gift card. Made it seem as though I would receive $90 in credits and actually get something out of going to the post office and sending my clothes. They just said sorry for the misunderstanding and that I am not the first to do so. Would have been better off just donating my clothes and saving $60.

I initiated Trashie service on 5/3/2026 and immediately cancelled it via their website and well within the cancellation window due to an issue with initial billing. I received a customer service response a few days later but I immediately reinforced that I still want to cancel the service. Their customer service agreed to cancel the service and refund my credit card on 5/6/2026. As of 5/16/2026, that has not happened and I am beginning to receive take back bags in the mail that I do not want. I have since initiated a dispute via my credit card since Trashie has been either unresponsive, ineffective, or deceptive in their communications and follow-up actions.

Purchased a 'Medium Tech Take Back Box' advertised with a $40 reward value. After paying $17.75+tax for the box and shipping the items, the company unilaterally changed their terms, devaluing the reward to $2. Company refused a refund, citing 'updated system' terms changed after the point of sale. This constitutes a bait-and-switch and deceptive trade practice.

Trashie says they offer an unlimited membership but then they give you a limit or put your account on hold if you order more than 3-9 bags per year, they also don’t ever specify this. Shipping takes over a month to even get a bag and the “rewards” are not what they appear. I got an email after signing up for unlimited membership which said order as many bags as u want fill up send back get rewards . Have a ton of things to donate been around a while so figured hey this is some motivation and I can get rid of all this crap quickly and maybe earn a gift card for something useful like win win ..? Right? No lol paid for unlimited first email said no more than six bags per order than I waited idk a month ish to even get one set of bags today I got a package q three after emailing support 700 times already bc wth .. then I also got another email saying they noticed an unusual amount of bags and what was I using them for and notified me that my account is now on hold due to this and really the bags were 3-9 per year like totally not worth it been a nightmare since the get go trying to get a refund now . Don’t bother really it’s a mess