TrashieReviews of trashie.io

We’ve been using Trashie for a few months now, and overall we’ve had a good experience. We signed up for the unlimited subscription and have sent in about three bags so far. The service has been especially helpful for textiles that can’t easily be donated, like mismatched socks, old towels, and worn-out fabric items. It’s nice knowing those items are being recycled instead of thrown away. A couple things to keep in mind: * It takes at least three weeks to receive the bags, so it’s best to order them well in advance, even if you’re not ready to use them yet. * We also ran into an issue with the shipping label. The first time we dropped off bags at UPS, the label was scanned and accepted for free. The second time, at a different UPS location, we were charged a $4 “printing fee” for the label. That extra fee was disappointing, especially since we’re already paying for the unlimited subscription. In our opinion, label printing costs should be included in the subscription price.

I have been using Trashie for a few years and I appreciate their customer service in particular - whenever the rules change (and that has happened often) I seem to be confused, but customer service always comes through and helps me out. I would say that it is an upcycle program, which I love, but I don't end up using the points very often, and the points seem not to have much value to me or my family. So, I am willing to pay for the service, as I think of it as a great way to ensure that products at the end of their lifecycle don't go into our town landfill.

I love the concept and work of the company. I had some glitches in getting the mailing label for my package but customer service got it all figured out

Used Trashie twice so far. It's been a great help in cleaning out my closet. I tend to hold on to things longer than I should because I don't want to add waste to landfills, so Trashie gives me some piece of mind. This second time I also ordered the Tech Box. The box came flat in an envelope and I couldn't figure out how to put it together. I reached out to Customer Service via the form on the website asking if they had a video walkthrough on how to set up the box. Before I knew it, someone got back to me with a video tutorial. I was thrilled and successfully put the box together. The only thing I didn't realize is that you're limited in what you can send in the Tech Box. My fault for not double checking before I placed the order. So, I might be holding on to the box for a bit until I can fill it up a decent amount before sending. If you live near a Staples/Recycling Center, I think that might be a better option for recycling tech since they can also accept batteries. I like the idea of the rewards system. I've used some points to try out two different shops, but wish there were more options, and better value. Overall, I plan on using Trashie to recycle my old clothes!

I’ve used this service a few times and like it! Sometimes the QR code labels on the bags have trouble scanning, so I had to contact customer support, and they got back to me with a solution almost immediately! I value that responsiveness.

I love being able to send old items to a safe place, where they won’t end up in a landfill or the ocean. I had some questions about what can be recycled in the Tech Take Back bag and customer service was great! However, I find it difficult to find ways to use my Trashie Cash. The items available for sale are SOOOO expensive that I wouldn’t normally even purchase them. Then, to use the rewards/“cash” at more affordable shops, you have to almost pay 3x just to make a purchase: first for the recycling bags themselves, then pay for a discount using Trashie Cash, and then pay for the actual item. And I don’t understand the whole chrome extension thing. It’s fancy and prob easy if you’re sitting at your desktop, but nowadays, who wants to keep downloading/adding more data, where privacy is even further compromised. Call me old, but even just finding shops online that accept the rewards is difficult.

New customer. I haven't used my credits yet so can't speak to that value, but the customer service has been great. And the cause you're supporting seems worth the minimal effort required. I hope it all works out as I would like to continue to support their mission.

I’ve only just placed an order for one Trashie Bag. I just thought it worth reporting the costs involved for others who might be thinking about participating, since the upfront costs are not presented until you’re halfway through ordering. It’s not that I object to the costs, it’s just not a simple $20 for a bag. Added to that base cost is $.82 to offset carbon, $3 for shipping, and in my case in California, $1.75 for sales tax. Grand total $25.57. I normally take my unwanted clothes etc. to local thrift stores (and buy there, too), but I realize they cannot sell everything that is donated. Trashie seems to be a system where more of the stuff may be reused, recycled, etc.