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Total Wireless (totalwireless.com) has 632 customer reviews on Five Star Index, with an average rating of 1.3 out of 5.
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David W.
I rated it a one star only because I could not give it a 0. Service stops working completely each month halfway through the month although I have service until the 31st of each month. Customer service is terrible. Each month they have to update my new phone stating that it has been corrected and will not happen again. DO NOT USE THIS COMPANY!
Anita E.
Never once have I been misled. Total Wireless is remarkable. Since day ONE i've had nothing but exceptional customer service. Sincere, supportive, attentive, the best! I've only received loyalty & trustworthy service. I'm VERY happy with the entire service and could not imagine seeing room for improvement, outstanding!....100% excellence !
Hopalong C.
Zero stars. Totally incompetent and rude. Absolutely awful.
Azzia B.
This company is the worst I have ever came across I will never use them again or will I tell people about them. Service drop all the time they say they will fix it an give more time on the phone they dont it all a lie. DONT USE THEM GO SOMEWHERE ELSE!!!
Theresa H.
IF I COULD GIVE ZERO STARS I WOULD BUT THESE PEOPLE ARE FULL.OF CRAP I PAYED MY BILL IN ADVANCE JUST SO THEY COULD DEACTIVATE MY SERVICES I DO NOT RECCOMENDED THESE FOLKS AND THEY CAN BE REALLY RUDE AT TIMES
CCC
It's a scam. They will say that your phone is compatible on the website after you enter the IMEI, but once you buy the sim card and try it on your device, after you pay the plan online $40 it will say that your phone is not compatible anymore. It's horrible experience, such a shame. Why do companies do this kind of stuff to people just to earn money.
JayOutDaGate
I tried to call and ask why they took my hotspot away while im still paying for it and they out me on hold and when i wouldnt hang up they dropped my service and turned it back on so i could get off the phone most definitely dont recommend
B T.
Absolutely the worst customer service I have ever seen . Websites useless . So you need to pay through 3 party service from India. They hang up on you when they don't have the answer to a question . Stay away from these scumbags running this corruption service .
