T-Mobile is listed under Computers & Phones.
T-Mobile (tmobile.com) has 703 customer reviews on Five Star Index, with an average rating of 1.6 out of 5.
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Robert S.
I went to T-Mobile in Centerville Utah to upgrade my iPhone 13 to an iPhone 15. Dex & Corbin went above and beyond to help with the upgrade. There were no issues with the upgrade, I was just impressed with how professional and knowledge Dex & Corbin were. They made me feel like family and it prompted me to take the time and leave them a review
Ryan E.
Tried switching to T-Mobile Business from Verizon. Let just say that the payment being half the cost sounds great. We had previous problems with T-Mobile so we were extremely cautious. They sent us 3 phones to try their service before we would sign a contract. Had no problems with the service with these demo phones. We even found that the service was better in areas that we knew had light spotty service with Verizon. Signed contract and received all the business phones. Boom..no service anywhere. Dropped calls. Couldn’t make phone calls to our own lines while standing next to each other. T-Mobile said we just had a tower go down and we should have it back up within a couple weeks. Weeks later tower back up but service not any better. Mind you we are not in a rural area. Had to switch back to Verizon to have any service. T-Mobile sent us a bill for over $15k. Verizon bill for new phones was $8k to come back. Don’t EVER think of using T-Mobile!
Ken R.
Watch for the bait and switch trade in lies!
Randee K.
We switch to t-mobile the biggest mistake ever there customer service was horrible the cell service was terrible and you get a different response from everyone you talk to very non reliable company
Dennis J.
Been with Tmobile well over 15 yrs had the senior plan $55 a month about 10 yrs. That rate increase hurt I'll be retiring in about a year will not be able to keep them with this increase.
Certified A.
Went to a t mobile store front and spent $1500 on a new phone and of course they don't have it in store so i have to have it shipped. 4 days later its still delayed by UPS, in the mean time i have no phone. What is the purpose of a store front if you dont have phones in there to sell? I also had to go back to the store cancel and reorder because they ordered the wrong phone. What a bunch of morons!
Paul N.
With them 4 to 5 years grduaaly became like Verizon, very expensive good gone to bad customer service . Canceled subscription they went into my auto draft took 150.00 out of my account for equipment some of which was 6myears old, told me they would refund d if I returned equipment whic I did. Told me they would send label for shipping took about 6 calls before they had me down load a shipping label. Sent in equipment, called six to 10 times told by everyone they would do refund never happened then they billed me another 60.00 for services which they never explained. Very,very,very angry with these slime. Now they sent to collectionss for for the 60 dollars and have never done refund of 150.00 so out over 210. For what I do not know. Went to store they are just a bunch of commissioned guys who do nothing at all, a completely impotent company who only wants to steal your money.
Brutally H.
Been with this Tmobile for over 10 years. Today they just texted all customers that beginning June 5th, they will increase the rate by $5 and add $2 to all lines. This is ridiculous! This is all political games, F!!!! Switching today to another Carrier. Good luck!
