T-MobileReviews of tmobile.com

Used my TMobile iphone today on a densely populated street in a U.S. city called Chicago. A metropolitan area of 8,984,000. At 6:29 pm CDT, received the following text from TMobile customer service: "We hope that you are enjoying your plan benefits! Your usage has been roaming off our network, which violates our terms and conditions. If this line ( ) continues to roam extensively over the next month, your line will be canceled." Called TMobile customer service to ensure it wasn't spam. It wasn't. I was advised to get a Tmobile coverage map to avoid this heinous error in the future. Yes, I am to memorize the Tmobile coverage map at all times, street-by-street, in the center of the 3rd largest city in the USA. Assumed that, because TMobile has 77 stores in a city of this size,this carrier would have full coverage. Bad customer that I am, I was wrong. I learned that I need to memorize the TMobile coverage map in Chicago. And most everywhere that I use the phone. I have learned the hard way, after 18 months of timely payments totaling $1566, I learned what an awful customer I am. One more incident like this and TMobile will terminate my line. I only wish I could attach a copy of the above text from TMobile to share with the world. If TMobile wonders the identity of the evil customer who posted this review, then I suggest that they check texts they sent at 6:29 pm CDT on Monday, August 26, 2024. If I'm not the only one that received this message that they sent at this time, well, TMobile has way bigger problems than this evil customer.

These past two weeks I've experienced 1 decent and considerate transaction/ troubleshooting call with T-M's residential internet tech support service, and one very aggravating and un-productive session (50 minutes total) with a tech support rep who didn't seem to have any solid answers or direct experience with the poor connectivity and download/upload speeds in my neighborhood. On top of all that, when I visited a T-Mobile retail outlet, I was treated like a lowly temp while trying to return an internet hub which had already been authorized. The associate (Katie, at the Promenade location in Castle Rock, CO) basically waved us off and pointed towards the UPS delivery team which was then exiting the store...all of this AFTER she gave us the dry, standard "Hi, how can I help you?" non-greeting. I trotted through the parking lot, and handed off the box to an engaging UPS duo, and then thought "Why couldn't Kindly Katie have intercepted them right in the store?" Why aren't T-Mobil employees aware and 'plugged in'? Makes me eager to check out their competition.

T mobile is the absolute WORST SERVICE AND WORST PHONE CO. T MOBILE IS ADVERTIZING 5G UC (ULTRA CAPACITY) absolute lie 5G is a joke and a scam and to say ULTRA capacity is a scam and a fraud. We the people need to file a class action lawsuit for fraud and DECEPTION, there 5G and UC (ULTRA capacity) means Less and less. T mobile is a S HOLE company. We

Their representative sound like they are definitely NOT Americans. I have had great difficulty understanding them. I feel constantly pressured to buy something. I feel like I never get a straight answer. Every time I call it takes me forever to handle any concern or question. Note that my experience has been on multiple occasions over the past 2 months.

La peor experiencia de MAL SERVICIO QUE E TENIDO NO LO RECOMIENDO NI A MI PEOR ENEMIGO NO CAIGAS EN ENGAÑOS SI QUIERES SER ESTAFADO aquiere sus servicios 🥴🥴

what a scam, they hook you with a promo that they will not honor. I got the home internet service and was told that I qualified for a $200 gift card after 60 consecutive days of service. However at the time of applying for the gift card, I was told that I had to apply within 30 days, however, I was never informed of that window. So now they won't honor the promo they pitched in their initial call. Go with someone else who is honest.

The boneheads keep sending me a notification to put my new sim card in and sign up for my account with them! I've called and no one can fix it! It jams up my sim manager and I can't just delete the notification, I have to go in and force stop my sim manager get rid of it! Please get your chit together and stop sending these damn notifications!

6-digit pin if you don't have this nothing gets resolved. your name your address your social security last 4 digits will not work. A 6-digit pin and if you forgot it then you are are out of luck. The worst service and i am so glad i never had the service. They still want to collect money $100 after i opened an account and never used it. They are so money hungry they send out wasteful bills all the time.