Voted #1 Wellness BrandReviews of titan-wellness.com

Response from Voted #1 Wellness BrandJan 13, 2026

Hi Ashley, Thank you for sharing your experience. We’re glad to hear that you found the affordable, low maintenance cold plunge you were looking for with Titan Wellness. It’s great to know the app features, energy savings, and ready when you are ice bath setup have made such a big difference compared to your previous system. We also appreciate your honest feedback about the fittings and setup guide. That input helps us continue improving. Victor will be happy to know he was able to assist you with all your questions, even late in the day. If you ever need anything as you continue your cold plunge routine, we’re always here to help. [email protected] 833-865-7900

Response from Voted #1 Wellness BrandJan 7, 2026

Tim, Thank you for sharing your feedback. We understand your frustration and want to clarify that the UV filter you purchased is designed to be compatible with Titan systems when installed using the correct configuration. Our support team attempted to assist you by offering installation options and sending additional components to help resolve the issue. Unfortunately, despite our efforts, we were unable to complete the troubleshooting process to your satisfaction. We take quality control and system compatibility seriously and would like the opportunity to fully review your setup and resolve this properly. Our U.S.-based support team remains available and ready to help. Please contact us directly at 833-865-7900 so we can address this promptly and work toward a resolution. Thank you.

Response from Voted #1 Wellness BrandJan 7, 2026

Tim, We are not aware of the specific issue referenced in your review and have made multiple attempts to contact you to resolve any concerns. We have called, texted, and emailed you, but have not received a response. Our U.S.-based support team is always available and ready to assist. Please contact us at 833-865-7900 so we can promptly address and resolve this matter. Thank you.

Response from Voted #1 Wellness BrandDec 10, 2025

Hi Tim, Thank you for the great feedback. We’re glad you had an excellent customer service experience with your cold plunge and ice bath setup. [email protected] 833-865-7900 — Titan Wellness Team

Response from Voted #1 Wellness BrandDec 9, 2025

Hi Kelly, Thank you for the great feedback. We’re glad we were able to take care of the internal leak quickly and get you a replacement chiller at no cost. Standing behind every cold plunge and ice bath we ship is a top priority for us, and it’s great to know that commitment stood out to you. If you ever need anything in the future, we’re always here to help keep your cold plunge routine running smoothly. [email protected] 833-865-7900 — Titan Wellness Team

Response from Voted #1 Wellness BrandDec 9, 2025

Hello, We have no record of any purchase under your name and believe this review may not be genuine. Our U.S.-based customer support team is available Monday–Friday from 10 AM to 6 PM (PST), and we always answer calls promptly. You’re welcome to reach us directly at (833) 865-7900, email [email protected], or fill out the contact form on our website — we reply to all inquiries within one business day. At Titan Wellness, we take pride in providing the best customer support in the cold plunge industry and stand behind every product we sell. Thank you, Titan Wellness Support Team

Response from Voted #1 Wellness BrandDec 9, 2025

Hi Mark, Thank you for the great feedback. We’re happy to hear that your Titan cold tub gets cold quickly and has been performing exactly the way a high-quality cold plunge should. It’s also great to know our customer service team was able to take care of your concern right away. If you ever need anything to keep your cold plunge or ice bath routine running perfectly, we’re always here to help. [email protected] 833-865-7900 — Titan Wellness Team

Response from Voted #1 Wellness BrandDec 9, 2025

Hi Dustin, Thank you for the incredible review. We’re thrilled to hear that your Titan cold plunge has become part of your daily routine and helps sharpen your mind for the day ahead. The 1/3 HP chiller paired with the Bravo is a powerful combination, and it’s great to know it’s maintaining temperature like a champ for you. We work hard to offer one of the most reliable cold plunge and ice bath systems in a crowded market, and we truly appreciate you recognizing our 2-year warranty and commitment to standing behind our products. If you ever need anything or have questions as you continue your cold plunging journey, we’re always here to help. [email protected] 833-865-7900 — Titan Wellness Team