gwen W.
I was very hesitant at first to…
I was very hesitant at first to purchase this product, after several weeks of researching and talking with Victor, I made the decision to purchase it. I took the plunge and bought it. I had some questions when we were starting the chiller and filter, called customer service and they walked us through it. The next day they called to make sure everything was working and yes I had them to walk me through thru the app VERY helpful. I like knowing that someone is real on the other line and is always helpful.
Response from Voted #1 Wellness BrandApr 20, 2026
Hi Gwen, Thank you for sharing your experience. We’re glad Victor was able to guide you through the decision and that our team supported you during setup, including the follow up and help with the app. It means a lot to know you felt there was always someone real and ready to help on the other end. That’s exactly the experience we aim to provide. If you ever need anything, we’re always here to help. [email protected] 833-865-7900




