Shaun S.
Don't know what all the negative…
Don't know what all the negative feedback is about.. I ordered a watch that was in stock and 3 days later it turn up 👍🏼
Timex offers a suite of watches for men, women, boys, and girls. Shop watches now and get free shipping on orders over $75. Shop Timex watches today!
Timex (timex.com) has 243 customer reviews on Five Star Index, with an average rating of 1.4 out of 5.
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Claim this listing243 approved reviews, newest moderated first
Shaun S.
Don't know what all the negative feedback is about.. I ordered a watch that was in stock and 3 days later it turn up 👍🏼
Alexandre B.
Ma montre n'est toujours pas arrivée, 6 semaines après son supposé "envoi" par Timex. Impossible de contacter le service client, que ça soit par téléphone ou par email, c'est silence radio.
Andy
Still waiting for my order. Customer service is non-existent. First time purchase from their website. My friend had no issues with her order but this is getting ridiculous. No way of cancelling the order without having to call the bank. Update: I have received my order after more than a week. The customer service did not reply to any email. Guess what? They rejected all of my reviews of the product and any mention of customer service in the product reviews. It is so heavily moderated. DO NOT deal with this company with such dubious practice.
Canari
La montre livrée n'est pas celle commandée. Le support client par mail ne répond pas. Le support par téléphone ne répond qu'après plusieurs essais et une longue attente, tout ce là en anglaids. L'accentuation des employés est vraiment surprenante, on se demande si on a vraiment compris ce qui est dit. Evidemment vous ne recevrez jamais d'étiquette pré-payée pour le retour. Ils vont couler leur entreprise.
Helen
Absolutely diabolical!! The watch strap has broken in a record 8 months and I have sent 4 emails and had absolutely no response. It is utterly shocking that they run their business this way. Buy a watch from another company is my top tip
David J.
There is no customer service. I've waited over a week for them to ship my item, and the customer service wont reply.
Steve W.
Purchased a Timex Explorer watch however within a week the strap pin had come off twice. in the following 2 weeks the pin was lost 3 more times. Ive contacted Timex Customer Service twice and get the same generated reply - basically we will get back to you. So far, after a few weeks, it's obvious that the customer service dept doesn't work or care
joe
Timex is in the Philappines! They rarely answer the phone Never got a confirmation Email Still waiting for watch 4 weeks!! Buy your watch from another source TERRIBLE!!