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Timex (timex.com) has 243 customer reviews on Five Star Index, with an average rating of 1.4 out of 5.
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Geoff
Tried to order a limited edition Timex Marlin Snoopy Edition. I put the watch in my bag online and was thrilled I finally had one. As I was giving in my payment method, it suddenly became unavailable. I send a message to Timex asked how that was possible. All I got was a 'minor glitch had happened' and I couldn't order the watch anymore. Next they changed the watch in my basket to a regular Timex Marlin and that was that.
Dave L.
Over 20 years ago I bought a Timex Expedition watch (waterproof to 100m). Everyday since I wore and abused it through work and play including scuba diving under the ice at 30m. I don't know how many batteries and bands I have gone through not to mention repolishing the crystal 5 times to get the scratches out. A year and a half ago I decided to replace it just because it was starting to look beat up. I was so happy with the old watch I bought a brand new Timex Expedition. Obviously they are made different now, within 10 months it leaked while swimming in 8 feet of water. After complaining to Timex they sent me another new one. That one also leaked within 6 months in 4 feet of water. The quality of the new watches is not my only complaint,the warranty is also a rip off. Timex charges US$12.00 for all in warranty watch repairs. I remember when you could by a watch at the dollar store for $1.00 Canadian so I have no doubt they are still making a profit on every in warranty replacement watch they send out. I have gone back to my old watch and will never buy another Timex. Dave Lister
Gael
Awful experience. I own three Timex watches. I had a problem with a Crown that dropped on the floor (Crowns on these watches very easily can be dragged out, as when getting stuck in a pullover). For years I have been trying to get this tiny spare part, after visiting a number of shops, who do sell Timex, but no one was willing to help. I finally did reach out to Timex Headquarter in US, they were unwilling to send me a new crown, even though I was willing to pay for ths stamps. Instead they re-direct me to their local distributor in Sweden (as advertised on their web-page) but the company is unreachable and the web-site seems to be inactive. I will NEVER buy a Timex Watch ever again.
