GG
Ticketweb's garbage internet connection…
Ticketweb's garbage internet connection and outrageous ticket prices make it an absolute nightmare. Avoid this money-grabbing mess at all costs.

Bringing people together one live event at a time. If you have questions for U.S. customer service, please reach out to [email protected]. For other regions, please contact their service teams.
TicketWeb US (ticketweb.com) has 207 customer reviews on Five Star Index, with an average rating of 1.2 out of 5.
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Events & Venues · Culver City, California
Excellent

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207 approved reviews, newest moderated first
GG
Ticketweb's garbage internet connection and outrageous ticket prices make it an absolute nightmare. Avoid this money-grabbing mess at all costs.
Billy
Purchased 2 tickets to concert via ticket web. When scanned for admission, they read INVALID. We were denied entry to the event.
g L.
Tony Rock tickets had the address for the San Jose Improv as 62 S2nd Street San Jose CA and the correct address is 62 N2nd Street San Jose CA well I arrived at the address printed on the ticket Nothing there so then I did a search to find I had incorrect location arrived at show late now 9:42 actually the door man was closing door as I was walking up not knowing he would not Open it again since show was starting WoW.....San Jose Improv you need to Improve really
Mary W.
Do not use this scam company They charged 78.00 for 18.00 tickets total crap!! 60.00 service fee?? Want a refund
Linda A.
DO NOT USE THIS COMPANY. I booked for a certain date and received tickets to a different date. Writing to them did not resolve the problem and I’ve lost $145. Their customer service is super poor.
Joleen
DO NOT USE THIS COMPANY!! I bought VIP tickets and had to reach out to them to even receive tickets. I showed up to the venue (per times on ticket), missed our meet and greet because they never sent anything stating a different time. When I emailed the company, they said a separate email was sent and information was on the website. This information was NOT on the site nor did they send me an email. When they tried to say that the emails were delivered, it was specifically for my tickets, not VIP information. My group was only 1 out of 20 plus people that missed the meet and greet because of this company. Please do NOT use this company, they do not take ownership whatsoever.
Trevor C.
Scam company. I wasted $120.00 on it before I realized.
abby S.
I wish i could give less than a 1 star. I ordered tickets for a comedy show and it said error with my card information, eventually I gave up and looked down at my phone… CHARGING MY CARD 4 SEPARATE TIMES! I emailed tech support and they were absolutely no help