TicketWeb USReviews of ticketweb.com

Total scam. They emailed me the day before a show saying that the bands I paid to see had changed, with directions on how to email within 24 hours of the show starting to get a refund. Luckily I saw their email as soon as it came in and managed to request the refund, but they haven't processed it or responded once since then. They have no working phone number and refuse to respond to email, so I had to dispute the charge with my bank.

Ordered tickets for Orlando Redbull BC1 not knowing my girlfriend had already ordered tickets to suprise me. Tried calling 30 minutes later to cancel. (phone lines down) I also emailed them, (no response for almost 2 weeks). For them to tell me if the event has passed (duh). No refund is available....although the tickets were nevet used. Straight CROOKS!

I waited to purchase tickets for event 6 days before show. At that time there were no COVID testing or vaccine requirements. 2 days later, 4 days until show, I received an email stating that the guidelines changed and you would be required to show proof of vaccination or negative test. I personally don’t agree with these restrictions and would not have purchased tickets if these restrictions were in place. But I also travel with work and have a very busy schedule and there was no way for me to get a COVID test before show. Most rapid testing facilities are booked up for days and send off tests have been taking several days for results to return. This company will NOT take calls nor will they return emails. I emailed 4 times with NO response. As the requirements changed after I purchased my tickets I should get a refund for my order. This company should not be allowed to take money with freely without accountability. Shane on them. I’ll never purchase tickets through them again for any show.

I bought two tickets for a Sam lachow concert and never received my email with the tickets. I’ve emailed their “help” three times with proof of purchase and never got any response. I want my tickets but if they can’t even bother to respond I want my money. This is fraud.

Ordered tickets to Young Dubliners, received tickets to some band I've never heard of in an entirely different month. Emailed five times, no phone numbers to call, was told no refunds in the single email correspondence I've received. So out 160.00, and I have to go watch a crappy band to at least not waste my money.

I bought tickets to attend a show at the Pittsburgh improv. The show was originally scheduled for January. Because of Covid it was pushed to July. I received an email from ticket web explaining how to go about getting a refund. I followed their instructions and I am now being told they cannot do a refund. They rip people off. I will be contacting my credit union in the morning to dispute the charges and present all my evidence.

This is the worst company to buy tickets. I bought three tickets and I can only used two of them, try to talk to them and they said is not possible to refund my money because they policy. So sad

It's been over a year since the show was supposed to happen. It's not been rescheduled, and there is no info for it anymore. They refuse to give a refund. They do not have any info about the show. The stopped answering my emails. Literally stole my money. This is officially a criminal organization. Avoid them at all costs.