The Sauna HeaterExplore Premium Saunas Leading sauna retailer in the USA. Our expertise is in the traditional Finnish saunas, but we also offer options for infrared sauna goers and steam sauna creation. Our educational resources can be found on our Youtube channel which goes by the same name The Sauna Heater. We help people build better saunas!
The Sauna Heater (thesaunaheater.com) has 314 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Ryan L.
The Sauna Heater team has been more than helpful in my pursuit to purchase a quality sauna heater. They reached out as soon as I purchased to make sure I was selecting the right product for my needs. Which I didn’t, they quickly presented to me with what I was looking for and made sure everything was right before the final sale went through. Excellent customer care!
DK
Answered all my questions! Fast shipping! Great company to work with!
Doug S.
Excellent customer service!
Kaleb H.
This is epic! I had a regular sauna heater. The thermal mass makes a huge difference, Way better experience.
Ali
Great customer service and were SO happy with our Saunalife CL3G!
Tamara
We purchased our sauna heater from the Sauna Heater and overall our experience was a mix of excellent customer service and some product frustration. Cristian was incredibly helpful throughout the process. He was responsive, professional, and genuinely attentive to our questions. Customer service is clearly something they take seriously, and we truly appreciated Cristian’s support. Unfortunately, we did run into an issue with the heating element going out. When we reached out, we were told that the element is considered a consumable part and therefore not covered under warranty. That was disappointing, as we hadn’t expected it to fail so soon and were hoping for more flexibility in the warranty support. While we weren’t happy with that particular outcome, I do want to emphasize that the customer service experience itself — especially working with Cristian — was positive and professional. I would just encourage future buyers to clarify warranty details on consumable components before purchasing.
Aziz B.
Great guys with lots of knowledge, received my heater very quickly, there were some issues but they took care of it very quickly and professionally. Thank you!
Verónica Garza M.
Easy to order and a very kind team online
