Eric B.
Amazing!
Amazing!! Great to work with!

Explore Premium Saunas Leading sauna retailer in the USA. Our expertise is in the traditional Finnish saunas, but we also offer options for infrared sauna goers and steam sauna creation. Our educational resources can be found on our Youtube channel which goes by the same name The Sauna Heater. We help people build better saunas!
The Sauna Heater (thesaunaheater.com) has 314 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Eric B.
Amazing!! Great to work with!
ellie
awesome! perfect! thank you.
Jean Philippe G.
Extremely helpful and knowledgeable staff. Very pleasant experience.
Luan N.
I realy appreciated the time they took to walk me through every step of the way. I even had a small issue with the new heater that arrived and they went to bat for me to get in a new part.
Donald S B.
The mounting brackets that were pre installed are too close to the corners of the heat unit at the back (partially on the curve of the stainless shell). I had to have them bent so that they could be mounted flush against the wall. They still show from the side/front view. Not very attractive. This is a poor engineering and assembly job that was possible to solve and correct by you your company. It should not have been left to me, the customer to figure out and correct at my expense and delay. I hope that if you do care, someone from your company will contact me. Don, Thank you.
Response from The Sauna HeaterMar 3, 2026
Hi Don, Thank you for taking the time to share your feedback. We're sorry to hear about the issue with the mounting brackets and that's not the experience we want for our customers. We don't have any record of you reaching out to us about this before your review. We would have been happy to work with you to resolve it. That said, we've now reached out to you directly to make this right. Please check your inbox or feel free to give us a call back. We'd like the opportunity to take care of this for you. Best Regards, Roger @ The Sauna Heater
Larry V.
order was shipped as requested.
Brian S.
Customer service was to top notch!! Everything along the way went so smoothly!
Justin M.
When researching a sauna, there’s so much noise and conflicting information out there. It’s hard to know who actually understands the product versus who’s just selling one. SaunaHeater.com truly knows what they’re talking about. From the start, they were knowledgeable, patient, and incredibly helpful in answering all of my questions. Their follow-up was outstanding, and they addressed every concern quickly and thoroughly. You can tell they care about getting it right, not just making a sale. I would highly recommend SaunaHeater.com to anyone looking for quality products and real expertise for their sauna needs.