TherapetMDReviews of therapetmd.com

Response from TherapetMDMar 17, 2026

Hello Wendy, We’re really sorry to hear that your order didn’t arrive and that your experience with support felt frustrating. Due to a high volume of emails, response times can sometimes be longer than expected, but we certainly don’t intend to ignore any customer messages. Please reach out again with your order number so we can review your case and help resolve this for you as quickly as possible. 🙏 Best Regards, John of TheraPetMD

Response from TherapetMDMar 17, 2026

Hello Vicky, We’re sorry to hear about your experience. We never intend for customers to feel unaware of a subscription, as it is clearly shown at checkout and in the order confirmation. Due to a high volume of emails, responses may sometimes take a little longer than expected, but we certainly have not ignored your messages. Please reach out to our support team again with your order number so we can review your case and assist you further. 🙏 Best Regards, John of TheraPetMD

Response from TherapetMDMar 17, 2026

Hello Charlene, We’re sorry to hear about your experience. Due to a high volume of emails, our response time has been a bit longer than usual, but we definitely have not stopped assisting customers. Please reach out again with your order number so we can look into your refund request and help resolve this as quickly as possible. Thank you for your patience. 🙏 Best Regards, John of TheraPetMD