ThePhotoStickReviews of thephotostick.com

Response from ThePhotoStickFeb 9, 2022

Hello, Sheryl. Thank you so much for taking the time to post this wonderful customer service review. If we can be of any assistance to you in the future, please reach out to us via Chat or email. With best regards, ThePhotoStick Team www.thephotostick.com or https://getthephotostickomni.io/offer-01/ Our website provides: Live Chat with a customer support agent Click on the little round Chat Button on the bottom right corner of the home page. One of our Customer Support Chat Agents will be happy to assist you. Detailed product information Customer support email address [email protected] Shipping Policy FAQs In Depth User Guide Video and System Requirements Returns Policy

Response from ThePhotoStickFeb 4, 2022

Hello, Sorry for the misunderstanding. We do not charge our customers a "handling fee" if they choose to return our product for any reason. Please feel free to review our return policy and terms of service. They are both listed on the website where you placed the order. If you have any questions about your return and refund please reach out to our customer support department via live Chat or email. One of our agents will be happy to assist you. Sincerely, Debby ThePhotoStick Team www.thephotostick.com or https://getthephotostickomni.io/offer-01/ Our website provides: Live Chat with a customer support agent Click on the little round Chat Button on the bottom right corner of the home page. One of our Customer Support Chat Agents will be happy to assist you. Detailed product information Customer support email address [email protected] Shipping Policy FAQs In Depth User Guide Video and System Requirements Returns Policy

Response from ThePhotoStickFeb 4, 2022

Hallo Peter G. Vielen Dank für die Veröffentlichung dieser großartigen Bewertung. Ich freue mich zu hören, dass Sie in Bezug auf Ihre verlorene Bestellung einen freundlichen und schnellen Service erhalten haben. Wenn Sie in Zukunft Fragen haben, wenden Sie sich bitte erneut an unsere Kundendienstabteilung. Einer unserer Agenten chattet gerne mit Ihnen. Aufrichtig, Debby DasPhotoStick-Team www.thephotostick.com oder https://getthephotostickomni.io/offer-01/ Unsere Website bietet: Live-Chat mit einem Kundenbetreuer Klicken Sie auf den kleinen runden Chat-Button in der rechten unteren Ecke der Startseite. Einer unserer Kundensupport-Chat-Mitarbeiter hilft Ihnen gerne weiter. Detaillierte Produktinformationen E-Mail-Adresse des Kundensupports [email protected] oder [email protected] Versandbedingungen Häufig gestellte Fragen Ausführliches Benutzerhandbuch Video- und Systemanforderungen Rückgaberecht Hello, PeterG. Thank you so very much for posting this awesome review. I am happy to hear that you received friendly and quick service in regards to your lost order. If you have any questions in the future please reach out to our customer support department again. One of our agents will be happy to Chat with you. Sincerely, Debby ThePhotoStick Team www.thephotostick.com or https://getthephotostickomni.io/offer-01/ Our website provides: Live Chat with a customer support agent Click on the little round Chat Button on the bottom right corner of the home page. One of our Customer Support Chat Agents will be happy to assist you. Detailed product information Customer support email address [email protected] or [email protected] Shipping Policy FAQs In Depth User Guide Video and System Requirements Returns Policy Very friendly and quick service Very friendly and quick service. A lost shipment is processed without any problems and a replacement is provided. That's what you want the service to be.

Response from ThePhotoStickFeb 2, 2022

Hello, I apologize that ThePhotoStick OMNI you purchased did not work for you. Please reach out to our customer support department via Chat on our website or the email address listed below. One of our agents will be happy to assist you with a replacement or with return and refund information. We have sold over a million products and have satisfied customers world wide. We take pride in our products and value each and every one of our customers. We do everything that we can to make it right when we hear of an issue. We have a very efficient shipping department and we generally ship orders out the same day as they are received. Unfortunately, we have noticed that the foreign postal services and customs processing on that end have been very slow for the past few months. I am not sure where you are located, however, if your order took almost 2 months to get delivered, you may have experienced that situation with your delivery. I hope that you reach out to our customer support department. They will be happy to assist you. Sincerely, Debby ThePhotoStick Team www.thephotostick.com or https://getthephotostickomni.io/offer-01/ Our website provides: Live Chat with a customer support agent Click on the little round Chat Button on the bottom right corner of the home page. One of our Customer Support Chat Agents will be happy to assist you. Detailed product information Customer support email address [email protected] Shipping Policy FAQs In Depth User Guide Video and System Requirements Returns Policy

Response from ThePhotoStickJan 28, 2022

Hello, Kate. I am sorry to hear that you did not receive adequate product information from our tech support agent. We will be happy to process your return and refund. Prairie IT / ThePhotoStick, does not share our customer email addresses with anyone and we definitely do not email our valued customers with SPAM. https://www.thephotostick.com/policies/terms-of-service Customers may receive updates from Prairie IT about new products and partner promotions. Customers may unsubscribe from these promotions at any time. We have sold over one million products and have satisfied customers worldwide. The number of customer complaints that we receive compared to our high volume of orders is miniscule. However, we take each and every customer complaint very seriously. We personally respond to each complaint that we are made aware of. We do everything that we possibly can to make it right with our valued customers. Please reach out to me directly if you have any questions. I will be happy to personally assist you. Sincerely, Debby Email address: [email protected] ThePhotoStick Team

Response from ThePhotoStickJan 26, 2022

Hello, Mackenzie. Thank you so much for taking the time to post that ThePhotoStick was easy to use, fast and held lots of your photos. If you have any questions in the future, please reach out to us. We appreciate your wonderful review and hope you have a great week. Sincerely, Debby ThePhotoStick Team www.thephotostick.com or https://getthephotostickomni.io/offer-01/ Our website provides: Live Chat with a customer support agent Click on the little round Chat Button on the bottom right corner of the home page. One of our Customer Support Chat Agents will be happy to assist you. Detailed product information Customer support email address [email protected] Shipping Policy FAQs In Depth User Guide Video and System Requirements Returns Policy

Response from ThePhotoStickJan 26, 2022

Hello, Lynea. Thank you so much for taking the time to post that you absolutely love your new ThePhotoStick. We appreciate that you highly recommend our product. If you have any questions in the future, please reach out to us. We hope you have a great week. Sincerely, Debby ThePhotoStick Team www.thephotostick.com or https://getthephotostickomni.io/offer-01/ Our website provides: Live Chat with a customer support agent Click on the little round Chat Button on the bottom right corner of the home page. One of our Customer Support Chat Agents will be happy to assist you. Detailed product information Customer support email address [email protected] Shipping Policy FAQs In Depth User Guide Video and System Requirements Returns Policy

Response from ThePhotoStickJan 23, 2022

Hello, Colleen. I am so sorry that ThePhotoStick did not work on any of your devices and that you spent two weeks trying to get it to work. Our website is listed on the product card that came with your device. We have customer support agents available around the clock via Chat. They would have been happy to assist you right away with your product use issues. Our email address is available in the return policy section of our website. Customers also have the option to email our agents with product use issues. Although the email option is not as speedy as our Chat feature, one of our support agents would have been happy to assist you via email. If you have not already reached out to our customer support team, feel free to reply to me via the email address below. I will be happy to personally assist you with a product replacement or with return and refund information. Please include your ship to address and your order number. Sincerely, Debby Email address: [email protected] ThePhotoStick Team www.thephotostick.com or https://getthephotostickomni.io/offer-01/ Our website provides: Live Chat with a customer support agent Click on the little round Chat Button on the bottom right corner of the home page. One of our Customer Support Chat Agents will be happy to assist you. Detailed product information Customer support email address FAQs In Depth User Guide Video and System Requirements Returns Policy