ThePhotoStickReviews of thephotostick.com

2.5555 reviews
Appliances & Electronics
South Colorado Avenue 225, Haxtun, Colorado

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ThePhotoStick

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About ThePhotoStick

Get ThePhotoStick or ThePhotoStick Mobile to easily and securely backup all your photos and videos and free up space on your phone or computer.

ThePhotoStick (thephotostick.com) has 555 customer reviews on Five Star Index, with an average rating of 2.5 out of 5.

Also known as: thephotostick.com
Website: thephotostick.com
Category: Appliances & Electronics
Location: Haxtun, Colorado
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 65% of reviews.
Latest: Most recent review: July 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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ThePhotoStick reviews

555 approved reviews, newest moderated first

Tom
Mar 22, 2023
Excellent Custom Service
I had an issue with wrong delivery by the Post Office and contacted Customer Service they immediate responded and provided another order, The Photo Stick is great.
Response from ThePhotoStickMar 22, 2023
Hi Tom, Thank you so much for posting this review and letting us know that you are pleased with the prompt attention you were given by our customer support team. If you need any further assistance, please do not hesitate to reach out to our customer support. They are ready 24 hours a day 7 days a week (excluding major holidays) to assist you. Sincerely, Rachel ThePhotoStick Review Team ThePhotoStick Support Center: https://www.thephotostick.com/pages/support-center
Stefan R.
Mar 12, 2023
Langsame Übertragung
Langsame Übertragung PhotoStick wurde im Finder nicht mehr angezeigt. Das war es dann. Funktioniert nicht mehr. Habe leider keine Bestellnummer mehr zur Hand
Response from ThePhotoStickMar 13, 2023
Hi Stefan Vielen Dank, dass Sie sich heute an uns gewandt haben. Bitte klicken Sie auf den nachstehenden Website-Link, um mit unserem Kundensupport-Center verbunden zu werden. Einer unserer Agenten hilft Ihnen gerne weiter. Hinweis: Bitte halten Sie Ihre Bestellnummer bereit. Danke Rachel Das PhotoStick Review-Team ThePhotoStick-Supportcenter: https://www.thephotostick.com/pages/support-center
customer
Mar 10, 2023
I ordered my PhotoStick omni on 19th…
I ordered my PhotoStick omni on 19th February and still haven't received it. Should it really take this long to be delivered?
Response from ThePhotoStickMar 13, 2023
Hello Thank you for reaching out to us today. Please click the website link below to be connected to our Customer Support Center. One of our agents will be happy to assist you. Note: Please have your order number ready. Thank you Rachel ThePhotoStick Review Team ThePhotoStick Support Center: https://www.thephotostick.com/pages/support-center
Jutta W.
Mar 9, 2023
ThePhotostickOmni
Habe für ca. 200 € (incl. Zoll, Versand etc.) diesen Photostick bestellt. Allerdings so einfach, wie beworben, scheint das alles nicht zu funktionieren! Da es auch ansatzweise keine (deutsche) Bedienungsanleitung gibt, die heruntergeladene Software mich auch nicht weitergeführt hat und alle Versuche, diesen Stick in irgendeiner Weise dazu zu ermuntern, das zu tun, was er tun soll, habe ich jetzt äußerst genervt aufgegeben und diesen Kauf wohl leider als teuren Verlust abhaken müssen! Ich hätte es eigentlich wissen sollen!
Response from ThePhotoStickMar 9, 2023
Vielen Dank, dass Sie sich heute an uns gewandt haben. Bitte klicken Sie auf den nachstehenden Website-Link, um mit unserem Kundensupport-Center verbunden zu werden. Einer unserer Agenten hilft Ihnen gerne weiter. Hinweis: Bitte halten Sie Ihre Bestellnummer bereit. Danke Rachel Das PhotoStick Review-Team ThePhotoStick-Supportcenter: https://www.thephotostick.com/pages/support-center
Gerry C.
Feb 28, 2023
The stick was faulty and after a lot of…
The stick was faulty and after a lot of emailing back and forth, both with customer service who were unfailingly pleasant but unable to help, and then with a number of tech people, the last of which confirmed what I had been trying to say to this company since email #1(Thank you Jet G), my problem landed on Rachel's desk. Once she understood my issue she immediately sent me a refund without any ado. So, while I did have some trouble with the product, they stood behind their guarantee and sent me a refund. I will keep an eye on this review site and will again purchase this product once I see lots of positive happy reviews because the idea is great, I would love to have one that works and I now trust the company.
Response from ThePhotoStickMar 1, 2023
Hi Gerry! Thank you so much for posting this review and letting us know that you are pleased with the outcome provided to you by our customer support team. If you need any further assistance, please do not hesitate to reach out to our customer support. They are ready 24 hours a day 7 days a week (excluding major holidays) to assist you. Sincerely, ThePhotoStick Review Team ThePhotoStick Support Center: https://www.thephotostick.com/pages/support-center
Anne J.
Feb 28, 2023
A very good company with a great…
A very good company with a great support team very impressed when compared to many other companies I have dealt with
Response from ThePhotoStickFeb 28, 2023
Hi Anne Thank you so much for posting this review and letting us know that you are pleased with the prompt attention you were given by our customer support team. If you need any further assistance, please do not hesitate to reach out to our customer support. They are ready 24 hours a day 7 days a week (excluding major holidays) to assist you. Sincerely, ThePhotoStick Review Team ThePhotoStick Support Center: https://www.thephotostick.com/pages/support-center
Ahmad A.
Feb 28, 2023
Overcharged for product that didn't work as advertised
Hi, thanks for the package of 3 Nos Photostick Omni 128GB. Tried saving files as per instructions but only a couple of hundreds out of 2 thousand over photos and videos were saved on Photostick. Its the same for all 3 units. Also, upon reading the package label, I was very surprised to be see I was charged USD99.99 and not as advertised: RM99.99! (Discounted 40% for the 2nd and 3rd units). Thats a lot of difference! I have tried again and again to see if the product worked, but it wouldnt. Regrettably, I have to return the units for a refund. Please inform me of the procedures.
Response from ThePhotoStickFeb 28, 2023
Hello Ahmad Thank you for reaching out to us today. Please click the website link below to be connected to our Customer Support Center. One of our agents will be happy to assist you. Note: Please have your order number ready. Thank you Rachel ThePhotoStick Review Team ThePhotoStick Support Center: https://www.thephotostick.com/pages/support-center
Pgjtbahrain P.
Feb 28, 2023
Photostick is rubbish
Photostick is rubbish It gathers all sorts of irrelevant files also from unspecified locations.. Customer support appears not to understand or want to understand the problems encountered It's a complete waste of time and money I am going to format it and just use it as a storage item
Response from ThePhotoStickMar 1, 2023
Hello Thank you for reaching out today. I am sincerely sorry for the inconvenience caused to you. We have requested more information from you to further assist you today. Once I receive your reply to our request, I will gladly assist you with any issues or concerns you have. Thank you Rachel ThePhotostick Review Team

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