The Farmer's DogReviews of thefarmersdog.com

Lani was my customer service rep and she was most helpful. I found her friendly, knowledgeable about my questions, and competent, as she obtained the necessary information and made the entire process much easier. Give this woman a raise!!

I don’t normally go out of my way to leave reviews, but The Farmer’s Dog has earned it. Their customer support has been excellent. Every question I’ve had has been answered quickly and thoroughly, and I’ve always felt taken seriously. The biggest difference, though, has been in my dogs. They’ve lost weight, their joints seem better, and their energy is noticeably higher. They’re not just surviving, they’re thriving. And here’s the surprising part: my black lab is incredibly picky and usually gets bored with food fast. He hasn’t gotten bored once with The Farmer’s Dog. I’ve seen mixed reviews, and I can’t speak for anyone else. No brand is perfect. But after doing my research and comparing several options, this one stood out for quality and standards. For our family, it’s been worth it. Highly recommend.

Farmers Dog support is always pleasant and very helpful. Now that we only have one 13 pound dachshund, the single frozen bag offers too much food after it’s thawed out. We are receiving a few of the new protein (chicken and beef) with oats in stead of Lintels. We hope the food is more Chunky and not so slimy. I hope Farmers Dog freeze dried versions where you add water will be introduced soon. There will have less waste and much easier to store. Frozen is ok but the logistics of shipping delivery and storing frozen dog food is a pain. We constantly have to move things around in freezer.

Customer service has much to be desired! They can’t get the delivery days correct! Dozens of emails & texts requesting no Friday or Saturday deliveries because no one is home. Don’t ever expect customer service to do what they promise to do ! My dog loves the food

Angel, the customer service person who helped me, did an amazing job. They were very knowledgeable and friendly!

UPDATE: So the company's answer to doubling their cost is to tell me to just buy less....we have already found a better product for half the price, you can too, these guys may have started with a noble mission, but they have gotten greedy, move on. This company has completely lost all credibility with me. They pulled a classic bait-and-switch. You sign up thinking you’re getting one price, then they jack up the cost (basically doubling it). When you complain, instead of owning it, they try to “solve” the problem by pushing you into a lesser plan or telling you to mix in cheap garbage food so they can still justify selling their overpriced product. It feels like an outright scam. They trick people into signing up, then once you’re in, they hit you with the real pricing. And if you don’t like it, they try to con you into downgraded plans like they’re doing you a favor. It’s gross. The worst part is I actually believe this company may have started with good intentions, but once they got popular, the investors and corporate greed showed up. Now it’s clearly about squeezing customers for revenue, lowering quality, and making dumb decisions. I don’t even spend $9 a day on food for myself, and these people expect customers to just accept this nonsense. You cannot build a brand with deception. You could have had loyal customers for life, but instead you chose shady business practices. I’ll be warning people on Google and everywhere else. Avoid.

Terrible value. Gave it to my 6-year-old lab for about a year and saw no difference. If anything he maybe has less energy. Only significant difference is about $2500 less in my bank account than I would have with traditional dog food.

Farmer’s Dog has been the best product for my two dogs! Pretzel and Pudding are Australian labradoodles, I give them farmer‘s dog, dog food, and treats! They love all of it! They are super healthy, energetic, and have beautiful shiny hair! My cats like it too! They are always trying to steal the dogs food! The service is incredible from the company. They are very reliable, extremely helpful and really listen to all feedback. such a great company I plan to be a loyal customer forever.